prevent dispatcher-managed on-call schedules from being overwritten by HCM FFS Integration
Summary:
Hi Community,
We are using the out-of-the-box HCM to FFS Worker Availability integration accelerator and have run into a gap we'd like the community's input on.
How the Accelerator Works (Our Understanding)
The accelerator follows a delete-and-recreate pattern for both work schedules and internal activities:
1. Work Schedules:
- GET /rest/ofscCore/v1/resources/{resourceId}/workSchedules — retrieves all existing work schedules for the resource in the date range.
- DELETE /rest/ofscCore/v1/resources/{resourceId}/workSchedules/{scheduleItemId} — deletes ALL retrieved schedules.
- POST /rest/ofscCore/v1/resources/{resourceId}/workSchedules — recreates schedules based on HCM shift data fetched via the workerAvailability API.
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