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Unable to upgrade Free Tier to PAYG because billing country is locked

in OCI - General

Summary:

I am trying to upgrade my OCI Free Tier account to Pay As You Go. However, the billing country associated with the account is set to China Mainland, while I now reside in Australia and need to use an Australian billing address and payment method.

The billing country field is locked during the PAYG upgrade process, so I cannot correct it myself.

Oracle Collections closed reference #260810-002883 and confirmed that this is not an invoice or payment query. OCI chat support then directed me to this forum because chat support cannot access Free Tier account environments.

Could an Oracle representative please advise how the billing country can be changed from China Mainland to Australia so that I can complete the PAYG upgrade?

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