The request cannot be processed because the sales order or sales order line does not exist.
Summary:
The Sales Order is erroring with "The request cannot be processed because the sales order or sales order line does not exist." Recovery attempts through the UI and scheduled process were unsuccessful, and the line cannot be canceled But the shipment line was canceled by the third-party warehouse. Please advise on how to cancel the sales order line and resolve the error.
Content (please ensure you mask any confidential information):
The Sales Order is erroring with "The request cannot be processed because the sales order or sales order line does not exist." Recovery attempts through the UI and scheduled process were unsuccessful, and the line cannot be canceled But the shipment line was canceled by the third-party warehouse. Please advise on how to cancel the sales order line and resolve the error.