Sales Order Command Center – Proactive Email Alerts for Exceptions
Summary:
Does the existing Oracle Fusion Cloud Sales Order Command Center support proactive, configurable email alerts for individual sales order exceptions, with a direct link to the specific sales order requiring user action?
For example, if a sales order encounters an exception such as a fulfillment delay, hold, scheduling issue, or other order-level exception, can the system automatically send an email notification to the relevant user with a direct link to that specific order?
If this capability is available, could you please share the recommended configuration or documentation?
Thank you in advance for your guidance.
Version (include the version you are using, if applicable):
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