Collections: creating disputes on multiple transactions without re-entering dispute details (26C)
Summary:
We would like to confirm whether Oracle Fusion Collections provides any supported
way to apply the same dispute details to more than one transaction without re-keying them, and if not, what approach Oracle recommends for this scenario.
Business Request:
The business has asked for an action comparable to the Duplicate action available on Receivables transactions: the ability to open an existing dispute, copy its details, and change only the transaction being disputed.
Questions
1. Is there a seeded action to copy or duplicate an existing dispute onto a different transaction? The only option is Submit and Dispute again (The same transaction).
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