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Is it possible to have the order approval directly from email?

in Order Management

Summary:

Our client is asking if its possible to approve a sales order directly from the email without needing to open the order in SOM.

Currently, the approval email does not provide enough information for the approver to understand why the Rework or Return order has been raised. To obtain this information, they need to open the order in SOM, navigate to Additional Information and review the Return Reason details entered by the sales user.

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23B

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