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Unable to cancel sales order through FBDI

in Order Management 2 comments

Summary:

We are trying to cancel a Backordered sales order line using FBDI. There are some other lines in this order which are already shipped. When we are cancelling the backordered line, we are getting error 'The override scheduled ship date indicator cannot be updated because the fulfillment line was fulfilled'. For the shipped line 'Override Schedule' flag is set as 'Yes'. We have tried importing by passing Schedule Ship Date and Arrival Date but still we are seeing same error.

Content (please ensure you mask any confidential information):

We are trying to cancel a Backordered sales order line using FBDI. There are some other lines in this order which are already shipped. When we are cancelling the backordered line, we are getting error 'The override scheduled ship date indicator cannot be updated because the fulfillment line was fulfilled'. For the shipped line 'Override Schedule' flag is set as 'Yes'. We have tried importing by passing Schedule Ship Date and Arrival Date but still we are seeing same error.

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