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[ACCOUNT ACCESS ISSUE] Password Reset Email Not Arriving — Suspected Account Compromise (Free Tier)

in OCI - General

Hello OCI Community Support Team,

I am unable to receive the password reset email for my Free Tier OCI account and I suspect my account may have been compromised.

Here are my account details:
- Tenancy / Cloud Account Name: arturhenriquee2015
- Registered Email / Username: arturhenriquee2015@gmail.com

Issue Details & Security Concern:
1. Over the last few months, I received multiple password reset notification emails that I did not request.
2. I recently attempted to reset my password via the console and through Oracle Live Chat Support (Agent: Dasom), but no reset email arrives in my inbox or spam folder anymore.
3. I am concerned that an unauthorized party may have accessed my account and changed the recovery email address associated with my username.

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