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Payables Agent: XML file still in Pending Exception Verification status after import

in Payables Agent 5 comments

Summary:

In 26C we have noticed that XML files do not get imported after Import Payables Invoices job is ran with parameters Ledger and Source = Invoice image.

I've sent an email to the IDR email address which contained 2 attachments: 1 PDF and 1 XML. Both represented the same invoice. I ran Import Payables Invoices job with above parameters. The PDF got processed, but the XML remained in status 'Pending Exception Verification'.

Question:

Is there some other job or perhaps other parameters needed to import the xml files?
Also, how should I expect the system to handle duplicate invoices in different formats as email attachments?

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