How to Dynamically Default the “To” Email Address in Compose Email?
Summary
Need to automatically populate the To email address in the Compose Email panel with either the Service Request creator’s email address or the assigned resource’s email address, depending on who is composing the message.
Content
Hello Experts,
We are implementing email recipient automation on the Oracle Fusion Service Redwood Service Request Details page using Visual Builder Studio and the UI Events Framework.
Business Requirement
Our Service Request lifecycle involves two types of users:
- An end user creates the Service Request.
- A service agent is assigned to the Service Request and works on it.
When users select the
0