RMA Approval workflow is not working and bypassing on Sales order

Summary:

Hello,

I have configured the RMA Approval Rules with the following conditions:

• Return Type
• Return Reason
• Business Unit
• Product Category
• Order Total Amount
• Order Line Category
• Primary: Yes

Under Do Task, I have configured:

• Assign to Individual for Approval
• Assign to Individual for Information

However, when I created the RMA Order, the order initially showed “Approval Pending” and then automatically moved to “Processing” without going through the configured approval rule.

It appears that the configured approval rule may be getting bypassed. Could you please review and advise if any additional setup or configuration is required?

Please find the attached screenshot for your reference.