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credit Case folder is not created when order is revised for Quantity increased

in Order Management

Summary:

The credit hold was released for Revision 1, and the order moved to Processing status. However, when Revision 2 was created to increase the quantity, the order moved to Credit Review Pending with the following error:"The credit check for customer couldn't be completed. No customer name specified."Additionally, no case folder was created for the failed credit check-

Could you please help us understand why the credit check is failing with the message "No customer name specified" during Revision 2, even though Revision 1 was successfully released from the credit hold?

Content (please ensure you mask any confidential information):

The credit hold was released for Revision 1, and the order moved to Processing status. However, when Revision 2 was created to increase the quantity, the order moved to Credit Review Pending with the following error:"The credit check for customer couldn't be completed. No customer name specified."Additionally, no case folder was created for the failed credit check.

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