MFA Reset Request - Always Free - lost phone

Please reset MFA on my Always Free OCI tenancy.

• Registered email: 958863987@qq.com
• Tenancy name: e58863987
• Identity domain: Default,
• OracleIdentityCloudService
• Phone used for MFA: 18166782047or18798632557
• Approximate signup date: 2021.6
• I still control this email.
• Live Chat reached the queue twice and the session expired before an agent joined.

If needed, I can verify my identity using the last 4 digits of the original credit card, but I cannot provide the CVV because the card has expired and been replaced with a new one, and the bank has already taken back the old card.