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Unable to view the Published Article in My Help

in Help Desk 2 comments

Summary: Unable to view the Published Article in My Help


Content (please ensure you mask any confidential information): I have created an Knowledge Article which is live and published.

When I am trying to find the article in My Help as an employee I am not able to Browse the article infact I am not able to Browse the article from SuperUser login too.

Can you please suggest me if I am missing any configuration or its a security issue.

Scheduled Context Indexing and Ran the process as mentioned in Oracle Docs


Version (include the version you are using, if applicable):

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