How to standardize Contact names to Proper Case in CX Sales / CDM (import and merge)
We import Contact data from CRM, ERP and Website into CX Sales / CDM. Names arrive as ROHIT SHARMA, rohit sharma and Rohit Sharma. We want them stored as Rohit Sharma.
Our questions:
- Is there a standard setting or feature to convert names to Proper Case?
- If not, what is the better approach: format the names in the survivorship Groovy script during merge, or clean the CSV before import?
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