Calling AI Workflow from Automation rule
Summary:
I am trying to call an AI Workflow from an Automation rule whenever a new service request is created. The Automation rule should pass on the service request ID and the rest of the activities will be carried out by the AI workflow. I have created a webhook inside "Triggers" inside "Workflow Settings" with the name "ServiceRequestId". When I pass the hardcoded value of "ServiceRequestId" as shown in the screenshot, it is available inside the agent. Note that I have bound it inside "parameters" in the json. However, I am not able to convert this hardcoded "1234" into a dynamic
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