You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Account, Product, and Asset LOVs returning no records in Create SR (Fusion Service)

The Account, Product, and Asset LOVs are returning no records when creating a Service Request (via Service Center). 

Setup: Accounts exist and are Active. Service Logistics Opt-ins are enabled. 
User Access: Super User with standard service roles. 
Customizations: None (no Visual Builder extensions used).
Profile Option: Set ⁠HZ_DEFAULT_BU_CRM⁠ at Site Level.
Steps to Reproduce:
Navigate to Service Center > Create Service Request > Click on Account, Product, or Asset search fields. All return empty lists. 
Is there a specific ESS job (like ingest search indexes) or specific data security role required to render these LOVs?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!