Agent Console
Discussion List
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SSO StoreFrontSummary Scope of storefront SSO configurationContent I want the Admin and Agent console to use an SSO provider and the client or user does not have SSO or has another pr… -
Shipment list of Japanese shipping companies.Summary Data creation method for shipping companies other than UPS, USPS and FedEX.Content Hello. Is it possible to output shipping data for shipping companies other tha…
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Oracle Digital Assistant and Commerce Cloud - How to Build a Customer Service ChatbotSummary ChatBots have rapidly gained adoption in enterprises as a way to engage with end users using Conversational User Interfaces.Content ChatBots have rapidly gained … -
Video tutorial of agentSummary requesting a video of agentContent Hello, Is there a tutorial or Demo video for Agent? I have looked at the documentation for 19A. Looking for a visual demo. Tha… -
Events posted by the Agent UISummary Which events are posted by the Agent UI ?Content Hi, I am new on Commerce Cloud. I would like to know how to integrate a communication component (like a CTI) in …
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16.5 how-to videos now availableSummary Updated and new videos for the 16.5 release of Oracle Commerce CloudContent p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 15.0px Calibri; -webkit-text-stroke: #00… -
New 16.6 Release VideosSummary New videos to help you effectively use the 16.6 release of Oracle Commerce CloudContent We've released several new videos in our online Help Center to help you u…
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New View Order Details VideoSummary New View Order Details Video for Agent now liveContent The new View Order Details video for Agent is now live on the Help Center, in OLL and on YouTube. In the H…