Order Management Analytics
Discussion List
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How to see the origional scheduled ship date, before overridingSummary: Sales order can be rescheduled do to delays in various parts of the supply chain. If a customer care representive needs to change the scheduled ship date on the… -
what is the best way to depersonalise customer data in OSCMWe are looking to depersonalise customer data after a refresh, what is the best ways to do this? Data Masking didn't give us all the fields that we wanted. Is there anot…
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Getting Error Order management can't run process instance 300001340280525 for sales order.Summary: Hi Team, Business created a order and order having an error with "Order management can't run process instance 300001340280525 for sales order . (DOO-2685208) De…
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Need information on Recurring billing sales order linesSummary Need information on recurring billing creation processes.Content Hi, I need few information for sales order recurring billing process: Case: Sales order creation…
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Customers would like to know how to display the Approval Notes tab on the Sales Order screen.Summary: I have already set up the approval function in the Order Management area. According to the 24D documentation, it seems that the approval history can be viewed i…
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When creating a sales order, can I display only the items that are related to the customer?When creating a sales order, can I display only the items that are related to the customer?
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Generative AI to summarize order changeSummary: There is AI assistance feature on sales order which will summarize changes done on sales order but I observe there are some gaps. If we revise sales order and u…
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NANA Not applicable
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Repricing the sales order after creating revision is retriggering the orchestrationWe have a business requirement to reprice the order when there is change in price of item. We are following the below steps but we have observed that the orchestration i…Pinku_Burnwal 26 views 3 comments 0 points Most recent by Anuradha - User352 -Oracle Order Management
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"Require" in Tax Exemption dropdown shows blank in Oracle Sales Order—needs configuration fix.While creating a sales order in Oracle Cloud, under the Tax Determinants section at the line level, there is a field called Tax Exemption within Exemption Determinants. …
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Unable to save or publish Sales Promotion Advisor copied SCM AI Agent template.Summary: I am getting ERROR pop up while trying to publish a copy of AI Agent. Looks like the user doesn’t have the right roles and privileges even though I have created…Zia Ansari0506 14 views 1 comment 0 points Most recent by Anuradha - User352 -Oracle Order Management
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how to link between sales order and discount list through SQL in oracle fusion (non-matrix rule)Summary: I can link the SO to the discount list name by following the post below if I am using MATRIX_RULE https://community.oracle.com/customerconnect/discussion/commen…
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How to update sales order header eff using REST API Postman?Summary: How to update sales order header eff using REST API Postman? The method should be Patch? url as…
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Warehouse needs to default from Customer Site DFF on sales orderSummary: We are creating warehouse dff in customer ship to site and write code in OM Extension and sales order save times below error showing: The WD extension during th…
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How to check if payment terms have been overridden in order managementWe’ve identified several sales orders where the payment terms differ from those defined in the customer master file. We suspect that the payment terms may have been manu…
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Order line number is getting duplicated when we import from external systemsSummary: We have imported a sales order in erp cloud from external CRM system and we observe that the parent and its child associated lines are having the same line numb…
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How to restrict customers to create the sales orders using their source reference value extensionHi Team, There is a requirement for our client, to restrict the sales order creation based on the customer source reference value. So, we have the customers from differe…
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Unable to add the EFF attributes to the Standard sales order XML and display data in report.We are trying to modify the standard Sales Order report template to include Extensible Flexfield (EFF) attributes. The standard report uses a Sales Order XML data file f…
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Do we have any PVO for DOO_ORDER_TAX_DETAILS?we wanted to bring the data from SaaS to PaaS for DOO_ORDER_TAX_DETAILS using the BICC. However, we are not able to find the PVO to use. Can someone please help?
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Save or submit sales order without adding credit card information on sales orderSummary: How can we save or submit sales order without adding credit card information on sales order Content (please ensure you mask any confidential information): Versi…VeronicaDias 13 views 3 comments 0 points Most recent by Anuradha - User352 -Oracle Order Management
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Getting this error Orderline has already dropped from warehouse, cannot be cancelled or editedSummary: Hi Team, We have created a order with one item for 200quantity and it is having an substitute item. Line is in awaiting shipping status. Business did the pick r…
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How to default selling Profit center field based on So Order Type through OM ExtensionSummary: How to default selling Profit center field based on Sales Order Type on Line level through OM Extension. Content (please ensure you mask any confidential inform…
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How to create Custom Dashboard in Order ManagementSummary: How to create Custom Dashboard in Order Management Content (please ensure you mask any confidential information): We are looking to create custom interactive da…
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APIs or web services for these TasksSummary: I have a requirement to configure the configurations using web services or API's for the below tasks, can someone please help me with web services/API's? OM Tas… -
Sales Order Line status get stuck in Cancellation PendingSummary: Hi Team, Sales order line status get stuck in cancellation pending. What could be the reason? Followed the Docs: FA: SCM: OM: Sales Order Lines Stuck In Cancell…nithish_reddy_10 237 views 11 comments 0 points Most recent by Anuradha - User352 -Oracle Order Management
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Update ACTUAL DELIVERY DATE on sales order fulfillment lineSummary Has anyone found a way to update ACTUAL DELIVERY DATE on a sales order fulfillment line?Content We are looking for a way to update the ACTUAL DELIVERY DATE on a …
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How to add new filter on sales dashboardIn order management UI， there some some standard dashboard. And the data access is controlled by role. We can filter data by source system , but can we add a new filter…
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OM extension to get the ship to site level customer Tax Exemptions Certificate NumberSummary: OM extension to get the ship to site level customer Tax Exemptions Certificate Number Content (please ensure you mask any confidential information): OM extensio…Alugubelli Venkanna 13 views 1 comment 0 points Most recent by Anuradha - User352 -Oracle Order Management -
Character limit for hold comments field on Sales OrderSummary: Can you please confirm what is character limit for hold comment field on Sales Order Content (please ensure you mask any confidential information): Version (inc…
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Issue with Processing RMA for Sales Order – Returnable Quantity ErrorSummary: Hello Everyone, I hope this email finds you well. I am writing to bring to your attention an issue we are encountering while attempting to process a Return Mate…Sachin Dubey 229 views 8 comments 0 points Most recent by Anuradha - User352 -Oracle Order Management