Order Management
Discussion List
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             return order AI assistant not working as expectedSummary: While duplicating sales order return assistant template getting error at debug. Can someone please help with it. unable to find the roles the FAI_VIEW_AI_AGENT_… return order AI assistant not working as expectedSummary: While duplicating sales order return assistant template getting error at debug. Can someone please help with it. unable to find the roles the FAI_VIEW_AI_AGENT_…
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             Prepayment Sales Order Submission error - RedwoodSummary: We are trying to create sales order for prepayment in redwood 25c. We entered all the details by following the latest release nore but we are gettibng below err… Prepayment Sales Order Submission error - RedwoodSummary: We are trying to create sales order for prepayment in redwood 25c. We entered all the details by following the latest release nore but we are gettibng below err…
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             Mass Update Scheduled Ship Date FBDI w/o revision changeSummary: We are needing to update the scheduled ship date of sales orders in bulk. Currently doing this by going to manage fulfillment lines. Actions - > edit → override… Mass Update Scheduled Ship Date FBDI w/o revision changeSummary: We are needing to update the scheduled ship date of sales orders in bulk. Currently doing this by going to manage fulfillment lines. Actions - > edit → override…
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             Pricing: how change pricing date sales order lineSummary: Based on the company's business needs, it is necessary to be able to change the pricing date of only one line. I have my price list with the following charges: … Pricing: how change pricing date sales order lineSummary: Based on the company's business needs, it is necessary to be able to change the pricing date of only one line. I have my price list with the following charges: …
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             Sales order check line availability process status is error or in queueSummary: Check line availability process status is error or in queue, also unable to see the latest available quantity of particular line item. Version (include the vers… Sales order check line availability process status is error or in queueSummary: Check line availability process status is error or in queue, also unable to see the latest available quantity of particular line item. Version (include the vers…
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             Supply Order Status stuck in Awaiting Work Order CreationSummary: Hi, We are trying to ship the Back to Back Make Sales Order, where the finished product has sub assemblies as well. However, the supply order is getting generat… Supply Order Status stuck in Awaiting Work Order CreationSummary: Hi, We are trying to ship the Back to Back Make Sales Order, where the finished product has sub assemblies as well. However, the supply order is getting generat…
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             How to add customer notes using Import Management option?Summary: We have a requirement to add the customer notes using import management options at customer level. I went through the below link but I received the error messag… How to add customer notes using Import Management option?Summary: We have a requirement to add the customer notes using import management options at customer level. I went through the below link but I received the error messag…
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             Can we use decimal quantity on sales order lines for ATO Models?Unable to submit ATO Model order lines with decimal quantities. Order Management Indivisible flag is No for all levels of the configuration. Getting the following error … Can we use decimal quantity on sales order lines for ATO Models?Unable to submit ATO Model order lines with decimal quantities. Order Management Indivisible flag is No for all levels of the configuration. Getting the following error …
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             Defaulting order type based on business unit using Pretransformation ruleSummary: We have a requirement to default order type based on business unit. For this requirement, we defined pretransformation rule. But, this rule is not working as ex… Defaulting order type based on business unit using Pretransformation ruleSummary: We have a requirement to default order type based on business unit. For this requirement, we defined pretransformation rule. But, this rule is not working as ex…
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             Different sequential number for different order typesSummary: We require different sequential number for different order types like for Order Type as Quote we SO to start with different sequence number Content (please ensu… Different sequential number for different order typesSummary: We require different sequential number for different order types like for Order Type as Quote we SO to start with different sequence number Content (please ensu…
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             OM ADF vs Redwood UI FunctionalitiesSummary: Does anyone have a consolidated list of functionalities available in OM ADF which is not yet available in Redwood UI for us to evaluate migration to Redwood pag… OM ADF vs Redwood UI FunctionalitiesSummary: Does anyone have a consolidated list of functionalities available in OM ADF which is not yet available in Redwood UI for us to evaluate migration to Redwood pag…
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             Not able to configure approval before Ship confirm action on ShipmentSummary: We want a approval hierarchy before ship confirm action on shipment such that dispatching access lies with logistics team but requires approvals for starting di… Not able to configure approval before Ship confirm action on ShipmentSummary: We want a approval hierarchy before ship confirm action on shipment such that dispatching access lies with logistics team but requires approvals for starting di…
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             Copied AI Agent and provided the roles but still not visibleSummary: Hi, Under Order Management, I have copied an AI Agent (Return Order) and created a custom role and attached it. Custom Role: Manage SCM AI Agents Role Custom Ad… Copied AI Agent and provided the roles but still not visibleSummary: Hi, Under Order Management, I have copied an AI Agent (Return Order) and created a custom role and attached it. Custom Role: Manage SCM AI Agents Role Custom Ad…
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             AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u… AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u…
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             Unable to find Manage Commercial ItemsSummary: Hi, We are enabling Redwood in OM and as part of the setup under "Redwood: Create and Manage Sales Orders", i am unable to find "Manage Commercial Items". I had… Unable to find Manage Commercial ItemsSummary: Hi, We are enabling Redwood in OM and as part of the setup under "Redwood: Create and Manage Sales Orders", i am unable to find "Manage Commercial Items". I had…
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             How to Prevent Users from Repricing Sales Order When Creating a New Version – Oracle FusionSummary: Hello everyone, In Oracle Fusion Order Management, when users create a new version of a Sales Order, they have access to the "Reprice Order" option in the Actio… How to Prevent Users from Repricing Sales Order When Creating a New Version – Oracle FusionSummary: Hello everyone, In Oracle Fusion Order Management, when users create a new version of a Sales Order, they have access to the "Reprice Order" option in the Actio…
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             Which table stored Request type of Sales orderSummary Which table stored Request type of Sales orderContent Hi Guru's I am trying to find the Request type column which come under line level when we click on Ship to … Which table stored Request type of Sales orderSummary Which table stored Request type of Sales orderContent Hi Guru's I am trying to find the Request type column which come under line level when we click on Ship to …
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             Is there functionality to re-authorize credit a card token, after sales order is placed?Summary: Requirement to re-authorize a credit card every 7 days through integration with CyberSource. Content (required): We will use an integration with CyberSource to … Is there functionality to re-authorize credit a card token, after sales order is placed?Summary: Requirement to re-authorize a credit card every 7 days through integration with CyberSource. Content (required): We will use an integration with CyberSource to …
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             Need to derive drop ship PO number from Order to AR invoiceHi Team, We have business requirement to populate the dropship PO number on AR invoice. Can you please suggest solution/service mapping for this requirement. Need to derive drop ship PO number from Order to AR invoiceHi Team, We have business requirement to populate the dropship PO number on AR invoice. Can you please suggest solution/service mapping for this requirement.
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             [OM] [Pricing] - Will changing the 'PriceAsOf' setup affect existing orders in OM?As per the current setup, "PriceAsOf" is mapped to the Ordered Date. If we enable the "Allow Price Override" after order creation, it will not reflect the expected adjus… [OM] [Pricing] - Will changing the 'PriceAsOf' setup affect existing orders in OM?As per the current setup, "PriceAsOf" is mapped to the Ordered Date. If we enable the "Allow Price Override" after order creation, it will not reflect the expected adjus…
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             Import Sales Order: Subprocess always completes in error on the first run.We import sales orders from 06:00 to 19:30 but we are noticing that the first run of the Import Sales Orders some of the the sub processes are erroring with the followin… Import Sales Order: Subprocess always completes in error on the first run.We import sales orders from 06:00 to 19:30 but we are noticing that the first run of the Import Sales Orders some of the the sub processes are erroring with the followin…
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             unable to get table column for data type date in DFF in oracle fusionSummary: unable to get table column for data type date in DFF in oracle fusion Content (please ensure you mask any confidential information): trying to create a DFF at c… unable to get table column for data type date in DFF in oracle fusionSummary: unable to get table column for data type date in DFF in oracle fusion Content (please ensure you mask any confidential information): trying to create a DFF at c…
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             How to default Order Representative attribute using Order Management ExtensionSummary: As part of Oracle Fusion Cloud Order Management 25B we have got a new attribute "Order Representative" to specify the person who will represent each sales order… How to default Order Representative attribute using Order Management ExtensionSummary: As part of Oracle Fusion Cloud Order Management 25B we have got a new attribute "Order Representative" to specify the person who will represent each sales order…
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             RMA Order level introduce pause task to hold the non-inv lines should not move to "Awaiting Billing"RMA order has Inventory and non inventory items, current solution when inventory item is in the "Awaiting Receiving" status non inventory item is moved to "Awaiting Bill… RMA Order level introduce pause task to hold the non-inv lines should not move to "Awaiting Billing"RMA order has Inventory and non inventory items, current solution when inventory item is in the "Awaiting Receiving" status non inventory item is moved to "Awaiting Bill…
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             I am facing an error while creating the AI Agent.Facing error as "Key Not Found". I am facing an error while creating the AI Agent.Facing error as "Key Not Found".
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             How to use pricing formula in Oracle CloudSummary: How to use pricing formula in Oracle Cloud Pricing Content (required): Client has a requirement to adjust the sales order total price by considering the value i… How to use pricing formula in Oracle CloudSummary: How to use pricing formula in Oracle Cloud Pricing Content (required): Client has a requirement to adjust the sales order total price by considering the value i…
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             Mass delete line option not enable in edit sales order Redwood pageSummary: In edit sales order page when user select the all lines or few in edit sales order page then under more actions the delete line option is not visible expecting … Mass delete line option not enable in edit sales order Redwood pageSummary: In edit sales order page when user select the all lines or few in edit sales order page then under more actions the delete line option is not visible expecting …
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             Is it possible to create/update customer while importing Sales order through REST API?Summary: Is it possible to create/update customer while importing Sales order through REST API? Content (please ensure you mask any confidential information): It seems O… Is it possible to create/update customer while importing Sales order through REST API?Summary: Is it possible to create/update customer while importing Sales order through REST API? Content (please ensure you mask any confidential information): It seems O…
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             Extension to bypass credit check during revision if already approved is not workingSummary: OM extension build to bypass credit check during revision if the credit review approved already (Previous versions). However, this is not working for few orders… Extension to bypass credit check during revision if already approved is not workingSummary: OM extension build to bypass credit check during revision if the credit review approved already (Previous versions). However, this is not working for few orders…
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             Track Back orders on ordered lines in Order managementSummary: Track Back orders on ordered lines in Order management Content (please ensure you mask any confidential information): We have a requirement. where a user want t… Track Back orders on ordered lines in Order managementSummary: Track Back orders on ordered lines in Order management Content (please ensure you mask any confidential information): We have a requirement. where a user want t…