Bots
Discussion List
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Some of the results from knowledge search is not related to searchTermSummary: Knowledge Search Component in Digital Assistant Content (required): I am using knowledge search component to see the related article in service cloud, however s…User_K8EOS 21 views 2 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile -
Can't seem to access the IDCS BOTSExternalAPIOAuthClient_Summary API, Conversation LogContent Hi, I cannot seem to leverage the REST APIs of my chatbot instance because when i go to IDCS to secret the client id and secret key,…Derrick Thomas-140392 28 views 4 comments 0 points Most recent by Derrick Thomas-140392 Digital Assistant & Mobile
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Storage Type; Local storage in web-sdk how to use and how it worksSummary How does the Local storage in web-sdk works and how to use it.Nina Bonita Brilleta 25 views 0 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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Webview error/cannot be displayed when skill is imported, cloned or versionedSummary Webview error/cannot be displayed when skill is imported, cloned or versionedContent Hello All - Even with our latest version of ODA (21.04) We are experiencing …Alvin John Margallo 15 views 0 comments 0 points Most recent by Alvin John Margallo Digital Assistant & Mobile -
Error during uploading HTML Form in Resource bundleContent Hello, I am trying to create HTML Form in chatbot using Resource Bundle but code does not work. below code is I am taking for reference to create a HTML Form.Cod…
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Oracle Digital Assistant Newsletter May 2021Content welco me to the May edition of the Oracle Digital Assistant News. If you want to let us know how much you are enjoying this newsletter or If you have anything yo…Juergen Kress-Oracle 45 views 0 comments 2 points Most recent by Juergen Kress-Oracle Digital Assistant & Mobile -
Elasticsearch QnA to be deprecated !!!Content Hello, Is there any plan to remove QnA which is built based on Elasticsearch ? We know QnA Answer Intent is much better in terms of understanding not keyword mat… -
Bots are the future: Chatbot introduction and hands-on workshop series with Oracle Digital AssistantContent In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. This technology is …Juergen Kress-Oracle 18 views 0 comments 2 points Most recent by Juergen Kress-Oracle Digital Assistant & Mobile
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Intelligent Advisor ErrorSummary Can someone help me regarding this error?Content Here is the error I have encountered after answering the assessment of Intelligent Advisor Error Error State: in…Nina Bonita Brilleta 28 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu…Juergen Kress-Oracle 18 views 0 comments 1 point Most recent by Juergen Kress-Oracle Digital Assistant & Mobile
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Websdk connection from on-prem website to ODASummary What is the correct architecture if the website where the websdk will be deployed is sitting behind a network firewall in an on-premise server.Content Hello ODA …Alvin John Margallo 15 views 0 comments 0 points Most recent by Alvin John Margallo Digital Assistant & Mobile
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Fetching Multiple values from index's on Common Response ComponentContent Hi All, I am not able to capture the multiple index values in a single variable.I have attached the screenshot of issue.Please help me to troubleshoot this issue…Ankan Chanda 24 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Accessing Digital Assistant API's through OCI singned requestSummary Dynamic Entity ImplementationContent We are configuring the digital assistant api's on postman through OCI_Rest_Intialization and OCI_Environment package for acc…Ankan Chanda 20 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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How to integrate ODA with Oracle CX and Procurement Cloud ApplicationsSummary How to integrate ODA with Oracle CX and ERP Cloud ApplicationsContent Business Case for Oracle Procurement Cloud Example 1: Customer: How many Suppliers are prom… -
Native Language Support in Entity Value ListContent Hey guys! I need to create a button list that uses Value list entity in multi-language. I already created a value list in different languages but whenever I try …Xena Arcabos-133101 20 views 3 comments 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile
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Can I add Link/URL to Answer for an Intent?Summary Does the Answer box for intents support embedded URLs?Content I have the following sample text in my Answer box for an Intent. But the bot is interpreting the UR…User_F8EQA 64 views 8 comments 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile
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display Image and URL in Intelligent BotsSummary display Image and URL in Intelligent BotsContent Is there a way to display image and/or URL in Intelligent Bots 17.4.1? Thanks in advance. -- edited by moderator… -
Unable to download the peoplesoft custom component from the components interfaceSummary Unable to download the peoplesoft custom component from the components interfaceContent Hi, Recently I have cloned the peoplesoft Absence chatbot skill from Skil…Lakshmi Hari 17 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile
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Integration with ODA without webhooksSummary Integration with ODA without webhooksContent Hello, is there any way to integrate with ODA without using webhooks where I can send the request and get the respon…
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Connecting ODA Component to On-prem APIs using DRGContent Hi, We are configuring ODA for on-premise Peoplesoft applications. Due to security constraints, communication between on-premise endpoints and ODA should be over…
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Oracle Digital Assistant - Agent system through webhooksSummary Can somebody provide the right webhook agent payloads for ODA 20.08?Content Dear People, I'm trying to implement a 3rd party agent system through webhooks . I'm …User_2025-02-10-15-41-55-400 39 views 1 comment 0 points Most recent by Tamer Qumhieh Digital Assistant & Mobile -
How to extract chat conversation and pass it as a parameter in custom component for webservice postSummary How to extract chat conversation and pass it as a parameter in custom component for webservice postContent We are currently working on an enhancement to include …Nina Bonita Brilleta 44 views 5 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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ODA Deployment and Testing strategiesSummary CI/CD for ODAContent Has any one implemented a C/CD deployment and testing pipeline for ODA. Deployment pipeline 1. If I need to implement a CI/CD pipeline for O…
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How to change chatbot time zoneSummary How to change chatbot time zoneContent How to change ODA chat message date or the chatbot time zone? Version 20.06Nina Bonita Brilleta 31 views 3 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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How to disable User Terminate function of ODA in live chat using "bye" exit keywordSummary Disable User Terminate function of ODA in live chat using "bye" exit keywordContent I am trying to disable User Terminate function of ODA in live chat using "bye…Nina Bonita Brilleta 33 views 16 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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System.AgentTransfer expired action not workingSummary System.AgentTransfer expired action not workingContent Hello Gurus - We have set the Session Expiration in the Live Agent configuration to 5 minutes and set the …Alvin John Margallo 19 views 4 comments 1 point Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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ODA Static content ; Q & ASummary Securitn with static content in ODAContent What is the best strategy to store the static content within ODA. It should be secured with access permissions. I am n…
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How To Use System.List Or System.CommonResponse Component To Display Dynamic ValuesContent Hi, Hope you are doing well. We have a custom component, which is retuning an array of objects (key,Value pair). we want to display those values as a List compon…User_2025-02-11-00-28-36-415 37 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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How to get employee Id of Current Bot UserContent Hi, I want to fetch employee Id of a current bot user in HCM. Please suggest any thoughts. Thanks, RabindraUser_2025-02-11-00-28-36-415 25 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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autoNumberPostbackActions In Custom ComponentsSummary How to make autoNumberPostbackActions in Custom Components for Carousel Cards & Lists ?Content Hi, How can I make autoNumberPostbackActions in Custom Components …