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Discussion List
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Enable SSO in ODA from client webHi, Can you help me how to configure SSO in web channel we need to authenticate the users via SSO to access our chatbot and extract some data like employee ID and email … -
How can I install Oracle Digital Assistant if I've migrated to IAM and IDCS is not available?We'd like to install ODA for Expense for our customer that is using Oracle Cloud Fusion Applications and IDCS has been replaced by OIC IAM (identity access management). …GiuliaC-Oracle 61 views 5 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile -
Image to base64Summary The Uploaded image from ODA convert it to base64Content Do you have any idea on how to create a custom component that convert image to base64 so that it will be …Nina Bonita Brilleta 57 views 5 comments 0 points Most recent by Varun057 Digital Assistant & Mobile
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How to integrate or embed Oracle Digital Assistant in Oracle Analytics CloudSummary: How to integrate or embed Oracle Digital Assistant in Oracle Analytics Cloud Content (required): Version (include the version you are using, if applicable): Cod…Nina Bonita Brilleta 101 views 2 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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ODA for EBSSummary: I am aware that Oracle Provides Ouf of the Box Digital Assistants for SaaS Cloud ( ERP, HCM, SCM etc). Are there are any plans in the future road map to make th…
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Can ODA chat history be configured to be shared across subdomains?Summary: We have a requirement to have the chat window history persist across subdomains. Content (required): Use Case: A user accesses www.domain.com, initiates chatbot…
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How can I attach a video in a card type in System.CommonResponse componentSummary: How can I attach a video in a card type in System.CommonResponse component, below is the screenshot that I want to achieve. Content (required): Version (include…Nina Bonita Brilleta 21 views 2 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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Integrate Oracle BPM Approvals with SlackSummary: Content (required): Is it possible to integrate Oracle Fusion ERP BPM Approvals with Slack via Oracle Digital Assistant? Our client wants to approve/reject BPM …Vinay Gharge 101 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Announcement: Webcast Is your Digital Assistant (Chatbot) efficient with CX Service? How to measureSummary: If you are running Oracle CX B2C Service and Digital Assistant, and want to measure and optimize the Digital Assistant? Then come to this Cloud Customer Connect… -
Satisfaction surveySummary: Launching a satisfaction survey from the chat inlay Content (required): We are moving from VA to DA with the change we are using chat inlays, we were hoping to …
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Key words.Summary: Content (required): Is there a way to identify a few key words or phrases? For instance, we use our Digital Assistant to respond to HR related questions. We hav…User_2025-03-07-05-25-43-317 21 views 0 comments 0 points Started by User_2025-03-07-05-25-43-317 Digital Assistant & Mobile
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Related content links.Summary: Content (required): I created links that I embed in some of our DA responses to help guide our clients to related content. I use something like thisUser_2025-03-07-05-25-43-317 1 view 0 comments 0 points Started by User_2025-03-07-05-25-43-317 Digital Assistant & Mobile
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Deleted SkillsSummary: Restore deleted skills Content (required): I have accidentally deleted some skills this afternoon. Is there a way to restore them? Version (include the version …
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Can we add Emoticon in Oracle Digital Assistant?Hello Oracle Community, I am working on a POC using ODA in which, I want to put add emoticons (emojis) in the chat messages. Does ODA allow it? Regards, Yugesh KeluskarYugesh_Keluskar 92 views 1 comment 0 points Most recent by Vincent Heinink-Oracle Digital Assistant & Mobile
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Oracle Digital Assistant Newsletter March 2022Summary: Oracle Digital Assistant Newsletter March 2022 Content (required): Welcome to the March edition of the Oracle Digital Assistant News. Did you miss us in January…Juergen Kress-Oracle 21 views 0 comments 1 point Started by Juergen Kress-Oracle Digital Assistant & Mobile -
Image specification for Ask Button Icon that opens the chat window - HCM Digital AssistantSummary: In HCM Design Studio I can personalize Ask Button Icon that opens the chat window. Looking for some documentation regarding specifications regarding logo to be …User_2025-02-12-05-03-55-679 11 views 4 comments 0 points Most recent by User_2025-02-12-05-03-55-679 Digital Assistant -
Custom Component ErrorSummary: We have a B2C.ContactManager custom component that cannot be found in the flow state called createContactIfNotExists Details: This custom component is supposed …Alistair Caw 21 views 3 comments 0 points Most recent by Vincent Heinink-Oracle Digital Assistant & Mobile
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Default skillVoice for enableBotAudioResponse is not working.Summary: I am trying to change the default skill voice to a female voice but it is not working. Content (required): Please see attached. Version (include the version you…
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Is there a way to get a list of "enabled" intents at runtime.. either in custom components or yaml?Summary: Content (required): We want to access/find which intents are disabled/enabled during runtime either from CustomComponent or from YAML. Version (include the vers…Vishwatej N-Oracle 11 views 0 comments 0 points Started by Vishwatej N-Oracle Digital Assistant & Mobile
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Digital Assistant KnowledgeSearch IssueSummary: I want the DA with all my skills added to produce a Knowledgesearch result in the same way it does when asked within the individual skill. Content (required): M…Alistair Caw 11 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Intent Match ButtonsSummary: I have a state within my flow that can work out if an intent match is between 50% and 90%. When this state is met, I offer the top 3 intent matches in the form …
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setting up aicSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
How is the sales assistance experience compare to SFDC Chatter?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
ODA on Fusion Applications Metrics and EventsSummary: Retrieval of Metrics and Events for ODA Instance for Fusion Applications Content (required): Hi everyone May I ask if the following are possible on an Orale Dig…John Patrick Dizon 21 views 0 comments 0 points Started by John Patrick Dizon Digital Assistant & Mobile
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No Matches Were Found PromptSummary: I have a digital assistant that has a number of service and system skills based on the nature of the customers enquiry. Service skills such as benefits, council…
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Within Working Hours v Out With Working HoursSummary: Allow a flow to work out if a chat is within or out with working hours Content (required): I would like a flow to understand if a chat is within working hours o…
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How to pass bot user conversation history to Agent ?Summary: Hi, How can we pass the bot-user conversation history to become available to the called human agent ? Is is done from the Skill (Skill Conversation logging opti…User_2025-02-03-22-07-33-802 31 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Chatbot introduction and hands-on workshop series with Oracle Digital Assistant (Spanish) November 9Summary: hands-on Oracle Digital Assistant Training Content (required): Want to get started with Chatbots? Attend the introduction and hands-on workshops with Oracle Dig…Juergen Kress-Oracle 11 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant & Mobile
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Oracle Digital Assistant Release 21.08Summary Release 21.08 of Oracle Digital Assistant is now available for all customersContent The Oracle Digital Assistant (ODA) Team is thrilled to announce the availabil…Joe Huang-Oracle 24 views 1 comment 1 point Most recent by David Mills-Oracle Digital Assistant & Mobile
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The Right Tool for the Job – ECHO Improves Customer Service with Oracle Digital Assistant IntegratedContent Conversational AI helps ECHO achieve 400% ROI ECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power …Juergen Kress-Oracle 3 views 2 comments 2 points Most recent by Juergen Kress-Oracle Digital Assistant & Mobile