Security
Discussion List
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PAYG account terminatedSummary: My Pay-as-you-Go account was terminated by system and marked as inactive. How do I reactivate?? Content (please ensure you mask any confidential information): I… -
Request to reset my OCI to defaultSummary: Hi, I am looking to reset my OCI/Tenancy back to factory/default settings. I am looking to have a fresh install of my cloud. I had sub users assist me with some…
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OCI Health Check Problem RankingGood afternoon We are working through our OCI health check report and just wondered if there is any more information anywhere (we have the PDF used to resolve the issues…
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No access to account how to restore it?Summary: Recently I updated my phone without creating a backup before. The Update didn't gone well so I needed to cleaninstall the OS again. Result of the mess is that I…
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Need resolution for authentication Error in OCI Logging search APIHi Team, We are getting an error while calling below OCI logging API through postman. It is failing with 'NotAuthenticated' Error message. URL: https://logging..oci.orac…
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Can I export the CloudGuard results?Summary: We use the OCI Health Check report which is run through CloudShell but the output in CloudGuard has a lot more information and I'd really like to try and get th…
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OCI User still appearing in Cloud Guard after deletionSummary: I created a user to test something and it is being flagged that it needs MFA and password is too old etc. To remove these problems, I deleted the account as I n…
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Non SSO Users not receiving password expiration warning notifications in OCI GEN 2Summary: The majority of our users are SSO, however our Admins and service account profiles are not set up for SSO. The non-SSO users are not receiving any email notifyi…
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I can't recover my Oracle Cloud passwordI've been trying to recover my password for 4 days, but no recovery email has arrived (I've already looked in spam), only one email arrived a week ago that my password w…
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Unable to login - account is lockedSummary: When i attempt to login it asks me to reset my password, then says my account is locked. Content (please ensure you mask any confidential information): My accou…
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MFA ResetSummary: Lost Device Content (please ensure you mask any confidential information): Lost Device along with the Authenticator that I used for my account. Version (include… -
My 2FA device is broken and i cant login to my accountMy phone was damaged and I couldn't restore my 2FA app. My account is a free account used at cloud.oracle.com Where can I get a bypass code to access my OCI again? i alr…
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Disable 2FA on my Oracle Cloud accountDears, I have lost my mobile phone with Authenticator application, so I couldn't access to my Oracle Cloud account anymore. Could you please disable 2FA so that I can re…
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Lost 2FA Access and have not bypass codeSummary: Hello, i have changed phone and lost access to authenticator app for get 2FA. Also, i have not by pass code. Content (please ensure you mask any confidential in…
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How to reset MFA for Oracle Cloud AccountSummary: I can not access to Oracle Cloud Account. I want my MFA Reset Content (please ensure you mask any confidential information): My Phone is lost which is used for …
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Reset MFAI just purchased a new cell phone, but unfortunately I forgot to migrate my OTP application to the new cell phone and now I cannot access my Oracle Cloud account and I n…
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OCI MFA: how do i disable this such that it remains disabled?Summary: I don't want MFA on my OCI tenancy. I have turned it off, or thought i had, several times but each time, when i log in again, it forces me to re-enable it. How …
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permission errorHi, Since today afternoon, all my instances are down. I tried login on cloud web but I am unable to access any resources. I am getting Error "You don’t have permission t…
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Can't retrieve authentication-policies via API unless granting READ on all-resourcesSummary: Can't retrieve authentication-policies via API unless granting READ on all-resources. Content (please ensure you mask any confidential information): When granti…
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OCI reports do not display the field indicating that a user is locked.Summary: In the user list you can see if the users are active, inactive or locked. However, I can't find a report that show me if users are locked. Content (please ensur…
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My account has been hackedSummary: I received an email saying my password has been reset, however i did not reset it. Now I am trying to reset it myself and am not receiving any resetting emails.…
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MFA lockout - can't get back into OCISummary: Phone that had oracle authenticator app was stolen and now I'm locked out of OCI Content (required): Phone has been wiped remotely so that's good from a securit…
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No OCI Access - Default Email and Password ChangedSummary: This morning I received two emails, the first being an email that "The Password for Your Domain Default in ___ Account Has Been Updated Successfully" and two mi…
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Bypass code not workingHallo, I am locked out from my Oracle Cloud account. My bypass code is not working anymore. I do not have access to my Authentication app since I changed my phone and no…
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Request for Help to Restore My Oracle Cloud Account, Unable to login or Reset my account PasswordSummary: Request for Help to Restore My Oracle Cloud Account Hi, I am writing this post because I am unable to log in to my Oracle Cloud account. After investigating the…
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Urgent Help Needed: Account Access Issue Due to Suspected Unauthorized ChangesBody: Hello Oracle Community, I'm reaching out to seek assistance with an urgent issue I've encountered with my Oracle Cloud account. It appears that my account may have…
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OCI Admin Locked Out of 2FA (Free Tier)Hello! I have recently re-enabled 2fa for my organization, previously I used the oracle authentication app to generate the passkeys. However, after disabling 2fa codes f…
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OCI "lost" my Customer Secret KeyTwo days ago, my service couldn't access an Object Storage Bucket anymore due to invalid login credentials. I discovered that there was no Customer Secret Key at all in …
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Authorization failed or requested resource not foundSummary: I have Authorization failed or requested resource not found almost anywhere of OCI Console. Content (please ensure you mask any confidential information): Autho…