Collaboration
Discussion List
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or… -
modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…Erlin Garcia-132843 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a… -
move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with…Erlin Garcia-132843 36 views 1 comment 1 point Most recent by User_2025-02-01-08-03-31-185 Field Service
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See order identifier, when suspending activity.Summary See order identifier, when suspending activity.Content Hello, Our client is using the identify activity by to randomly select work orders. https://www.screencast…
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message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or…
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Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …Erlin Garcia-132843 27 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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change screen of pending orders in toa mobilSummary change screen of pending orders in toa mobilContent good morning In mobile TOA The pending orders screen can be modified? https://www.screencast.com/t/Yy8yrKyh I…Erlin Garcia-132843 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Massive download of TOA imageSummary Massive download of TOA imageContent Good Morning, We have our client who needs to download massively the images that from mobile phones are taken by field techn…Erlin Garcia-132843 27 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
Notify Technician 30 minutes before end of SLA end timeSummary Notification need to be sent 30 mins before end of sla end timeContent Hi Experts, We need to notify technician 30 mins before end of sla end time via collaborat…Kaviarasu K-73815 51 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Monitoring Tool Compatible with OFSCSummary How can we integrate Monitoring Tool which are Compatible with OFSCContent Hi OFSC Guru's Can any of the Guru's of OFSC tell, if there is any compatible tool's a…
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Send Remainder/alert notification to engineers based on custom statusSummary Send Remainder/alert notification to engineers when custom status is not changed in x minutesContent Dear Experts, I understand that the jeopardy notifications o…
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Update OFSC standard status based on custom field changeSummary Update OFSC standard status based on custom field change- Trigger message scenario based on custom fieldsContent Dears, I would like to set activity standard sta…
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OOTB features, limitations and Customization Options for Field ServiceSummary What are the customization options available for Field ServiceContent I am trying to evaluate Oracle field service cloud for the out of the box functionalities, … -
Add custom statusContent Hi Gurus, Can we add custom status within the existing status field? Thanks, MadhuUser_2025-01-31-00-30-36-440 38 views 3 comments 0 points Most recent by Graham Sawell-116355 Field Service -
Assigning activitySummary directly assigning activity from tech to techContent Hi Gurus, What are the possible ways for assigning an activity from technician to technician. Other than col…
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Using Collaboration Cloud Service OFSC 18CSummary Collaboration Cloud Service ReportsContent Someone knows how to obtain or exists the historical report of the chats, I require the data for example of the respon…Victor Lopez-Oracle 24 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Message ScenarioContent Hi Gurus, What language is supported for trigger point in message scenario. From my understanding, message scenario can be used to send information or data to th…
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Operations Manual for Oracle Field Service Cloud (OFSC)Summary Need a Operations Manual for OFSCContent Hi Community, It would be great if anyone could send me the sample operations manual on Oracle Field Service Cloud. Than…
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Survey through collaborationContent Hi, I have a requirement where we want questions to be posted to technicians through collaboration. Let say, dispatcher asks a group of 5 technicians, if an acti…
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OFSC Collaboration - data retentionContent I'm struggling to find any information in the Collaboration documents around the retention of chats and images. Does anyone know: * How long collaboration chats …Paul Rogers-121924 29 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Sending images in OFSC CollaborationContent Within OFSC Collaboration, it is possible for people using the Mobility app or Mobility web page to easily attach images to any chats they are participating in. …
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OFSC Collaboration and Daily ExtractContent I'm currently in the process of implementing OFSC Collaboration within our organisation, and we have a requirement to report on the volume of messages and the in…Paul Rogers-121924 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service