Mapping
Discussion List
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Issue with Failure Message Scenarios for Some Activity in OFSSummary:We have checked some Sample Orders, and its receptivity Activity ID, found that message scenarios functionality(Update activity Order) working fine for some orde… -
GPS / Location Access and SecuritySummary: We want to allow technicians to see each other on the Manage page so they can collaborate and share/reassign activities where necessary, but by doing this they …
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create Activities associated to a lead while importing the lead using APISummary: How to Import activities associated to a lead while importing the lead using API. Ask here is i want to create one lead associated with multiple activities how …Lavanya Bhadharla 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Suspending and resuming activity should not impact uploading of live photos/documents in OFSSummary:Hi Team, If activity is suspended then resumed on Oracle Field Service, there should be a capability to upload live photos cannot be uploaded again. Ability to u…
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Unable to Map Document Upload Field in Oracle Field ServiceHello Oracle Community, I’m working on an integration that involves sending a document from Oracle Sales Cloud to Oracle Field Service using Oracle Integration Cloud. Th…
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Enable capture SMS body in notification in OFSC.Summary: Hi Team, We have the business requirement as below mentioned Capture all interactions with customer via manual entry by fulfillment partner in WFM-OFSC or trigg…
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How to capture the activity ID to modify the WFM activity based on the customer response.Summary:Hi Team, We have the business requirement as below mentioned.. Send email/SMS/whatsapp/MVA notification and customer should be able to edit their installation sc…
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Survey Link need to expires after 24 hrs in my OFS ApplicationSummary:Hi Team, Below Requirement from business In the Current scenarios Survey Link expires in 12 min in my OFS Application. Can you please let us know how Survey Link…
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Not able to get the SMS for the activity cancellation and appointment cancellation in OFSSummary:Hi Team, We got the mail for activity and appointment cancellation but not able to get the SMS for the activity cancellation and appointment cancellation in OFS.…
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If order has been cancelled in Siebel, then how we will cancel the activity/appointment in OFS.Summary: If order has been cancelled in Siebel, then how we will cancel the activity/appointment in OFS by using API or in Bulk activity/appointment cancellation or manu…
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We need map navigation options in Field Service Cloud that account for road conditions.Summary: We need map navigation options in Field Service Cloud that account for road conditions such as vehicle height and load restrictions. Currently, the navigation p…
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PoC Plugin to Create an Activity from Custom Map LayerThis is a proof of concept plugin that demonstrate creating an activity from a custom map layer location hint. Here, the created activity uses the values from the opened…
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Error during Material transfer to Inventory Management in Field ServiceHi Team, We are getting when we transfer materials from inventory to FE inventory. Please check this, it works again after an interval of time. Regards, Malay
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Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod EnvSummary: Hi Team, We have faced the issues in Cancel button not showing in OFS Production env but cancel button showing in OFS Nonprod Env for bulk cancel the activities…
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what default fields are captured from WACS to OFS Create, Update, Cancel Activity (OOTB-OIC)”Summary: We need to understand what default fields are captured when an activity is created in OFS from WACS . Referring data mapping sheet given here, does not define m…megha_aggarwala 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Work Zone Shape File Providers for CanadaSummary: Does anyone have recommended provider(s) for Canadian work zone shape files? Content (please ensure you mask any confidential information): Version (include the…Olli Patrikainen 1 view 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Where is my technician movement of the technician's mobile iconSummary:We are configuring Where is my Technician to implement it in Argentina, and we see that when a technician is on the way, sometimes it shows the route and other t…Daniel Lacherra 51 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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localizationSummary: We need to know if we can not show the technician's route on the Map in geolocated technicians. It would be that the tilde seen in the image does not appear. Co…
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what is the diference google maps and herein mexico city company izzi we have the new 24A in development but we don't see any diference between google masp and here in the documentation shows a map with some blu…juan alberto medina 41 views 1 comment 1 point Most recent by Eduardo Kimura-Support-Oracle Field Service
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Locate Nearby Resources - Not working as expectedWe have examples of field resources utilising the Locate Nearby Resources functionality and the returned data is not as expected. We see "no results shown" or random fie…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…Ramesh S-Oracle 32 views 2 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Column mapping for EBS vs Oracle Cloud TablesSummary: Below is the EBS Table and it's respective column names, we are looking for the oracle cloud mapping of columns for the same. Please help us in providing with t…
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In Field Service Cloud, how to invoke Google Maps suggestionsWe are having issues when the Technicians are using the "Navigate" option on the app, instead of sending the co-ordinates, we are now sending the address : Number, stree…
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Large trucks and Google maps - is there a better route for large vehicles?Summary: a supervisor said we made a mistake by linking OFS to Google Maps. Google Maps was built for routing cars, not trucks. Trucks must avoid roads and bridges with …
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Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome…Mayank Pande 59 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
WACS TO OFSC integrationSummary: want to introduce new status in OFS before completed which will go to supervisor approval. So, can this new status be in synced with WACS? Content (required): V…megha_aggarwala 61 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to display Geocoding Provider?Summary: Displaying Geocoding Provider Content (required): Hi. Is there a way to display what's the geocoding provider being used by our OFS? Per documentation, "Informa…
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - CSM -Oracle 71 views 2 comments 0 points Most recent by Ramaa Rao-Oracle Field Service -
Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis…Anastasiia Semenova-Oracle 11 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Work Order Field MappingSummary: How to configure conditions in Field Service Content (required): RE: Oracle Fusion Cloud Service: Integrating Fusion Service with Field Service Page 71 of 86 (A…