Resource Management
Discussion List
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Common Questions About Field ServiceSummary Common Questions About Field ServiceContent Hi all I have been worked before in custom Field service application, and the cycle in summery was 1- create Service … -
Activity StatusContent Hi , i want to add 'lov value" in Activtiy status is that possible?????. But OOTB Activtiy status field as text field .is this possible to add new value to show …User_2025-02-05-09-04-44-172 38 views 4 comments 0 points Most recent by User_2025-02-05-09-04-44-172 Field Service -
File Attachment is possible ???Content Hi , I want attach document like PDF,Excell is this possible???... Already "upload "is there but it accept only picture. Use Case: Supervisor need to send pdf fi…User_2025-02-05-09-04-44-172 60 views 2 comments 1 point Most recent by User_2025-02-05-09-04-44-172 Field Service
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Integration with Leave Management systemContent Hi, Anyone integrate the OFSC with leave management system for handling the resource availability. Please share the best practice and the issue which you have fa…Mohana Gopal S-Oracle 29 views 1 comment 0 points Most recent by Mohana Gopal S-Oracle Field Service -
Using Teamwork for Part DaySummary How to configure resources to change teams part way through the dayContent In our organisation, we have resources who work together as teams. Generally these tea…User_2025-02-03-20-28-53-847 36 views 0 comments 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service
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How to remove Repeating activitySummary How to remove Repeating activityContent Does anyone know how to remove Repeating activity ? Seems like the End Date field is missing from the Work Order Details … -
Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…User_2025-01-31-00-30-38-723 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-38-723 Field Service
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Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following …Erlin Garcia-132843 29 views 2 comments 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service -
OFSC filter combination for one activity at a timeSummary I'm having quite a bit of trouble with the following task:Content Hello, Say we have a specific user type 'worker'. Users of type 'worker' should only see one ac…User_2025-02-06-14-06-33-283 44 views 2 comments 0 points Most recent by Stewart Logan-132577 Field Service
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or…
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Search not possible in WorkZoneSummary Search not possible in WorkZone with special character ( _ )Content Hi All, Facing issues while searching workzone with special character like _ but if searched …ajinkya patil 28 views 2 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…Erlin Garcia-132843 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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Dispatcher/Supervisor as a TechnicianSummary Dispatcher/Supervisor as a TechnicianContent Hi Experts, I have a requirement where Dispatcher can perform the activities by himself. Please find the attached sc… -
move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with…Erlin Garcia-132843 36 views 1 comment 1 point Most recent by User_2025-02-01-08-03-31-185 Field Service
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See order identifier, when suspending activity.Summary See order identifier, when suspending activity.Content Hello, Our client is using the identify activity by to randomly select work orders. https://www.screencast…
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message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or…
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Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …Erlin Garcia-132843 27 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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change screen of pending orders in toa mobilSummary change screen of pending orders in toa mobilContent good morning In mobile TOA The pending orders screen can be modified? https://www.screencast.com/t/Yy8yrKyh I…Erlin Garcia-132843 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Massive download of TOA imageSummary Massive download of TOA imageContent Good Morning, We have our client who needs to download massively the images that from mobile phones are taken by field techn…Erlin Garcia-132843 27 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Working on past activityContent Hi Gurus, As per OFSC functionality we know that the past activity cannot be moved or cloned. That particular activity will stay in the technician bucket forever…
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Sharing activities between techniciansContent Apart from the route assigned to each technician we would like to have a pool of low priority activities common to all the technicians of the group. They should …
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Rearrange activity status groups in routeContent Is there a way to define the order with which we are seeing the groups in the technician's route? For example, we would like to see Pending and Non scheduled bef…
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Extraction of activities of the dayContent Dear, I appreciate your help, we are designing a control panel to visualize in neal real time the status of scheduled activities on the day, however we have not …User_2025-02-03-22-04-56-632 33 views 6 comments 0 points Most recent by User_2025-02-03-22-04-56-632 Field Service
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OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
Completed Activity and Deactivate Route Email Notifications or Launch ConditionsSummary Email notification to technician to deactivate route or complete activityContent We want to "remind" our technicians to complete an activity and/or deactivate th…User_2025-02-04-12-26-21-727 43 views 5 comments 0 points Most recent by User_2025-02-04-12-26-21-727 Field Service
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AutoRouting: limit resource timeSummary How do I limit the time of a resource to two random days?Content Hi! For the current support I'm providing, I have to enable AutoRouting in Field Service Cloud. …Gaston van de Weijer 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Creating Users in OFSCSummary Users creation template for OFSCContent Please can anyone share template for the user's setup which i can share to client to acquire users and their roles and re… -
Using actions in Manage from Mobility for DispatchersSummary Using actions in Manage from Mobility for DispatchersContent We are trying to switch to using Mobility instead of Legacy Manage for Dispatchers since this is wha…
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Filtering resources based on assigned work zonesSummary Identifying resources located outside of a bucket, but with temporary work zones assigned for that bucketContent With the introduction of functionality to assign…Paul Rogers-121924 44 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service