Collection Activities
Discussion List
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Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment)Summary: Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment) Content (please ensure you mask any confidential information): We are currentl… -
Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log…Rajiv.Karande 392 views 7 comments 0 points Most recent by Jakee_Agarwal-Oracle Receivables & Collections
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Why does Send Dunning Letters end with an error?Summary: Hi all, We are planning to implement Dunning Letters for specific customers in Oracle Fusion 25D. Our goal is a "lean" setup—we want to use Dunning functionalit…
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Need to add Transaction From Date and Transaction To Date in Create Customer Statement ReportNeed to add Transaction From Date and Transaction To Date in Create Customer Statement Report. Is there any way where we can add Transaction From Date and Transaction To…
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Can we have custom data points for scoring data pointsCan we have custom data points for scoring data pointsChaitanya Bhogawade-Oracle 1 view 0 comments 1 point Started by Chaitanya Bhogawade-Oracle Receivables & Collections
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Can we use credit classification to change the collection strategy?Can we use credit classification to change the collection strategy?Chaitanya Bhogawade-Oracle 2 views 0 comments 1 point Started by Chaitanya Bhogawade-Oracle Receivables & Collections
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25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…Jennifer Cummings 135 views 3 comments 0 points Most recent by Jakee_Agarwal-Oracle Receivables & Collections
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While sending Dunning letters to customer email body is not appearing over emailI am generating dunning letters and sending to customers. However it is sending blank email body.
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How to schedule ESS job hourly between specific time window and only on specific days(Mon to Sat)?We need to schedule the ESS job with an hourly frequency, but only within a specific time window each day. For example, the job should run every hour between 5:00 AM and…
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How to Auto create Customer Site level ProfilesSummary When a site is created, how to create a default profile class at the customer site levelContent Whenever we create a customer and a site, we can see a default pr…User_2025-02-10-23-23-04-652 240 views 3 comments 1 point Most recent by Hrishikesh Malagi Receivables & Collections -
How the escalation of strategy tasks in advanced collections works?Summary: I want to know how the strategy tasks can be escalated. I see that while configuring the strategy tasks there is an escalation check box. How can that functiona…Akash Gaur EY 14 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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How to bulk load Lookup values to fusion Using ESS Job via an Oracle Integration CloudSummary: We were trying to load 40K or 50K lookup values to fusion using REST service, but It got timed out so we are looking the alternate approach to load the bulk loo…
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Late Charge Interest calculationDear Experts , We have a question with later change interest calculation late charge batch - 2025 -12-15 Transaction Date - 2025-09-01 Due Date - 2025-09-02 Original and…
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How Credit Memos created in AR and applied to PA Invoices can be reflected in Oracle Projects?Summary: Applying Credit Memos to PA Invoices in Oracle AR to be reflected in Oracle Projects Content (please ensure you mask any confidential information): I'm using Di…
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How to generate Dunning Letter to display only the Site-related delinquent transactions?Summary: How to generate Dunning Letter to display only the Site-related delinquent transactions for a Dunning Contact Person, instead of all delinquent transactions und…Gladys Antolijao-Oracle 91 views 3 comments 0 points Most recent by User_K3DJX Receivables & Collections
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Need to hide the actions under CollectionsWe have a request to hide the Actions (Pay, Dispute, Adjust) under Collections > Click on any customer Can anyone please help us with this request?
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How to Configure Strategy Tasks on the basis of due datesHi Team, My Client wanted to configure the Automatic Strategy task to send the Reminder Letters to client on the basis of due dates. Can someone please help me how to co…
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While creating Promise, Open strategy task is going to to be created statusOur Strategy is working at transaction level. While we are creating promise for a specific invoice, we noticed that 'Open' task of that strategy is changing to 'To Be Cr…SauravS-Oracle 1 view 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections -
Option to add minimum dunning amount is not showing up at the Party profile level in Adv. CollectionSummary: We are performing the collection activity in the customer party level. We need to put some control on the minimun duinning amount in the profile level. The cuts…Soumajit Karmakar 1 view 1 comment 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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Customer aging report showing multiple lines for same invoiceSummary: The report - Customer transactions aging shows multiple lines for the same invoices’ numbers, making the debt total exponential to the real value Content (pleas…
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Status of the Customer is not getting updated to Bankruptcy at the Account LevelSummary: Status of the Customer is not getting updated to Bankruptcy at the Account Level Content (please ensure you mask any confidential information): Our Business Lev…