Correspondence
Discussion List
-
How to include unapplied receipts on Dunning letters?Summary: When using AR Dunning letters (no strategies), the customer's unapplied receipts are not included on the Dunning letter. This is possible in EBS, but is there a…Abe deBeer 41 views 3 comments 2 points Most recent by Karan Dass-Support-Oracle Receivables & Collections -
Default Revenue account for Credit Memo lines not defaulting correctlyContent Hi Would like to kindly seek help as when we are creating a credit memo, the default revenue account combination is not exactly defaulting as some of its segment…User_2025-02-11-12-30-38-982 43 views 2 comments 0 points Most recent by User_2025-02-05-00-10-05-674 Receivables & Collections -
Create Promise - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088)Content While creating a promise, I am getting this error - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088) which says that I can enter the…
-
New 21B feature: custom email bodyContent Hi, We would like to take advantage of the 21B new feature for customizing the email body of the reminders. I have setup a custom email body (HTML format) in Man… -
How to remove or skip the collection task pre wait timeSummary How to remove or skip the collection task pre wait timeContent Hi team, I need your help to remove/skip the collection task pre wait time, as it is not allowing …Uma Maheswara rao Ulisi 75 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections
-
Dunning letters going into junk foldersSummary Dunning letters going into junk foldersContent Any dunning letter sent from advanced collections is ending up in customers junk folders. customers have corporate…Tarun Kandwal 60 views 4 comments 2 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections -
Customer Email addresses....best practiceContent Hi We find it a bit confusing to understand Oracles best practice when it comes to email addresses. According to (Doc ID 2692256.1) the following applies: Please…
-
Different dunning layouts for two groups of customersContent Hi My customer has got two groups of customers and each have got separate dunning layouts. How can I configure staged dunning for the two groups? Thanks in advan…
-
Collections - Email Dunning Letters in language of the customerContent Does anyone know if it is possible to send the emails of the Dunning Letters in the language of the customer? I don't think so because the subject and body of is…
-
Page background image not appearing in BI Publisher previewsSummary Page background image not appearing in BI Publisher previewsContent I have created a background image to be included on every correspondence page (invoices, dunn…RichardChan 104 views 2 comments 1 point Most recent by Kondaiah Mandadi-Oracle Receivables & Collections -
Collections or Advanced CollectionsSummary Is there an Advanced Collections in Oracle Cloud?Content We are trying to enable Collections feature for the business users. While researching on the topic the O…Sridevi Srikanth 304 views 4 comments 4 points Most recent by Sridevi Srikanth Receivables & Collections