Scoring and Strategy
Discussion List
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Manage Collections Methods: differences between dunning plan and Strategies?I have the requirement to set the dunning letters in the staged dunning and not aging method, but I don't understand this task of set up thank you -
No Strategies to processHello We have created a new Collections Strategy, Scoring Formula, Customer Profile Class and assigned them on Scoring and Strategy Assignment. Then then have new transa…Kamonwan Srasrisom 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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At which details you can use the Age of Latest Payment data point for scoring formulas data points?Hi Colleagues, Please I have the below question on a dump, and I am not sure about the correct answer, if you can help? In Advanced Collections, scoring formulas are use…Ali Husseini 311 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 88 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Collection Strategy Task TimingHi, I would like to clarify the field How Long Will the Strategy Wait Until It Executes This Task in the strategy tasks. That means for example if I have 2 strategy task…Sofia Alvarez 11 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Dunning Letter 2 is completing in Error immediately after Dunning Letter 1 is manually triggeredHi Team, I have a Dunning Letter 1 and Dunning Letter 2 Tasks in a strategy, both tasks has pre-wait of 2 weeks. For testing, I have manually completed Dunning Letter 1 …ch v l c s pavan kumar 44 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Collection letter sent when the score reaches below the thresholdSummary: We have configured for collections scoring and the letter are sent to customers based on scoring. The score is based on amount due remaining greater than 100. T…
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In Oracle Fusion Collections, when we complete task, updated strategy tasks are getting assignedHi Team, I have a Strategy Method "Key Customer" (with tasks Phone Call 1, Phone Call 2, Phone Call 3, Phone Call 4) in my system already. I have a delinquent customer w…ch v l c s pavan kumar 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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collection strategy task status migrationThe client is currently using E-biz and now moving to Fusion. we are using collection module and strategies. We want to migrate the status of already completed task to f…User_2025-09-26-00-21-50-559 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…
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How do I set-up/create a dunning plans and how can i check if they are workingI've been looking for ways to set up dunning plans, as I'm looking into changing the Collections Method from Strategies over to Dunning Plans; however, I have not been a…
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How do you close historic Cloud AR Transaction that are receipted in a legacy system?Summary: Historic unreceipted Invoice transactions and the new implementation of Advanced Collections. Content (please ensure you mask any confidential information): Our…craig mercer 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Need AR collections scoring data point result derivation logic info to create a BIP report.Summary: Need AR collections scoring data point result derivation logic info Content (please ensure you mask any confidential information): We have a requirement to show…
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Disputed Invoices not captured on Scoring Based DunningSummary: On Aged/Stage Dunning Configuration there is a checkbox for option to include disputed invoices. I would like to ask how to include disputed invoice if I follow…
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How to include disputed transactions in score based dunning letters?I am using the seeded data model for Collections Dunning Letter template. But it does not display the disputed transactions in the list of delinquent transactions. How c…Kratika Sharma 31 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 41 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Steps to configure Dunning Letter from StrategiesExperts - Kindly help me with Steps to configure Dunning Letter from Strategies. -
How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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Can we manually put strategy on HOLD?Summary: Could you please let us know if we can manually put strategy on HOLD? If yes, please let me know how it can be done. Content (required): Could you please let us…Lavanyaa Damodaran 71 views 7 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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manage strategy tasks - Create Tasks - How long options.Summary: Could anyone explain the difference between How Long Will the Strategy Wait Until It Executes This Task and How Long Will the Strategy Wait After It Executes Th…
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Manage Collections Scoring and Strategy Assignments -> Predelinquent Strategy Assignments by SegmentSummary: What is the significance of the fields *Amount Threshold and *Day Threshold? Content (required): Within Manage Collections Scoring and Strategy Assignments -> P…craig mercer 31 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Automatic Strategy Tasks with "In Error" status - will they remain "In Error"?Summary: Automatic Strategy Tasks with "In Error" status - will they remain "In Error"? Content (required): In the last 10 days on PROD, the "Send Dunning Letters" job h…JimCC 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
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Can we use credit score/rating/classification in Collections scoringSummary: 23A contained update CREDIT SCORE ADDITION TO COLLECTIONS CUSTOMER PROFILES, can we use this data in Collections scoring Content (required): We would like to ut…
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Advanced Collections set up-Manage Scoring Data Points compared to Create Scoring Components in EBSSummary: Migrating Collections set up from EBS to Cloud. Content (required): In EBS we have a large number of custom Scoring Components attached to Custom scoring engine…
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How to create custom data point in collectionsSummary: There is no option available to create data points to score delinquencies in advanced collections. please provide steps to create data points for our business n…