Architecture
Discussion List
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Workaround To Searching Products and Product Groups in Workspace or Normal SearchContent Hi, I learned that Product and Product Group search is only available for the adaptive search REST api. Is there a workaround for this using the normal search or…User_2025-07-18-06-07-44-367 31 views 3 comments 2 points Most recent by Siraj Syed -Support-Oracle Sales -
Can You Link an OTBI Report on the Sales Cloud Homepage?Content Hi, We want users to give quick access to their most used reports in OTBI by trying to find a way to have the link available in the sales cloud homepage. Is this…User_2025-07-18-06-07-44-367 35 views 1 comment 1 point Most recent by Priscila Terazawa - Support-Oracle Sales
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How do we fetch the REST API Metadata for the instanceSummary How do we fetch the REST API Metadata for the instanceContent How do we fetch the REST API Metadata for the instance? Referring to the documentation: https://doc…Shivakumar Ayyanagowdar-Oracle 30 views 2 comments 1 point Most recent by Siraj Syed -Support-Oracle Sales -
How To Import/Export Lead Assignment RulesContent Hi, I want to extract the existing lead assignment rules in oracle sales cloud, update and be able to import the updated rules back in OSC. Is this possible? Tha…User_2025-07-18-06-07-44-367 62 views 3 comments 1 point Most recent by Siraj Syed -Support-Oracle Sales
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How To Make Custom Field Appear In Workspace FilterContent Hi, I can't find a custom field in the Workspace filter. How do I expose this field? Thanks, Ed Version 20DUser_2025-07-18-06-07-44-367 51 views 3 comments 1 point Most recent by Siraj Syed -Support-Oracle Sales
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How To Export Internal Resource Organization HierarchyContent Hi, How do I export the Internal Resource Organization Hierarchy will all the user information. Thanks, Ed Version 20DUser_2025-07-18-06-07-44-367 62 views 1 comment 1 point Most recent by Siraj Syed -Support-Oracle Sales
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Can we have a unique display label to a custom field in a custom object based on Record Type?Summary Can we have a unique display label to a custom field in a custom object based on Record TypeContent Can we have a unique display label to a custom field in a cus…Shivakumar Ayyanagowdar-Oracle 43 views 2 comments 1 point Most recent by Shivakumar Ayyanagowdar-Oracle Sales
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Can 'Last Updated By' filter currently logged-in user in Workspace Saved Search?Content Hi, I want to filter the contact records recently updated by the logged-in user using workspace saved search. However, I was only able to filter using User Name …User_2025-07-18-06-07-44-367 31 views 1 comment 1 point Most recent by Siraj Syed -Support-Oracle Sales
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Are there any limits on the number of Values in LOV list on Record Type FieldSummary Are there any limits on the number of Values in LOV list on Record Type FieldContent Are there any limits on the number of Values in LOV list on Record Type Fiel…Shivakumar Ayyanagowdar-Oracle 32 views 2 comments 1 point Most recent by Siraj Syed -Support-Oracle Sales
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Does Workspace can be customizableSummary Can custom button added to workspaceContent Is there option to add custom button and do customization on workspace page?
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Customize the error message in the required number fieldSummary Customize the required field messageContent Hi, I'm looking to if it's possible to customize the message when the required field is empty. I want to remove this …
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Is it possible to have 2 different extraction on same data storeSummary CrmAnalyticsAM.OpportunityAM.Opportunity is added into multiple data storeContent Already there is an extraction available for opportunity VO and we need to crea…
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How to know if CX Sales pod is upgraded to OCI Gen2?Summary How to know if CX Sales pod is upgraded to OCI Gen2?Content Hi, Is there any way I can tell if the Fusion CX pod is upgraded to OCI GEN2? Thanks, Adam Version 21A -
Workspace Publish Job went to PAUSE statusSummary Enabled one custom field in Setup and PublishedContent Enabled one new custom field which was created in Asset object in Setup tab of Configure Adaptive Search t…
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Language support in App ComposerSummary Language support in App ComposerContent Hi, For custom object and attribute, do they support multi-languages like OOTB ones? For example, I login to English and …
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Embed Power BI reportSummary integration of power bi reportsContent Hi, is there anyone who can share experience with embedding of Power BI reports? Including prompts/passing of parameters? … -
How to integrate MS Teams with Sales CloudContent Hi Team, Any one integrated MS Teams with Sales Cloud application? Can please let us know, what are the prerequisites to implement?
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TCA Best PracticeSummary Do we have CDM Cloud version?Content Hi All, EBS has TCA best practice for customer data modelling detailed in MOS 269124.1. I wonder if we have one created for …
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Change the status of an retired leadContent My business requires the option to change the status of a retired lead. We have many retired leads and we require them to be managed again, for this reason we wa…User_2025-02-05-22-01-23-806 36 views 1 comment 0 points Most recent by HD - Fusion ERP-Oracle Sales -
User Not Showing in Resource Directory But Appearing in Analysis Using CRM Resource (Subject Area)Summary User Not Showing in Resource Directory But Appearing in Analysis Using CRM Resource (Subject Area)Content Hi, We've created users in OSC but they are not appeari…User_2025-07-18-06-07-44-367 56 views 2 comments 1 point Most recent by PRao - CRMIT Incentive Compensation
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Search for PhoneNumber via REST - CTISummary best way to identify contact based on a phone numberContent Hi, we are working on a lightweight integration between our CTI solution and SalesCloud. So we just w…
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Feature Friday: Access GroupsContent Access Groups make it easier for application administrators to provide user access to segmented business data such as Accounts, Contacts, Opportunities and Custo… -
How To Determine If The Opportunity Is Created From A Deal RegistrationSummary How To Determine If The Opportunity Is Created From A Deal RegistrationContent Hi, Is there a field (flag) that will tell if an opportunity is converted from a d…User_2025-07-18-06-07-44-367 32 views 1 comment 0 points Most recent by Rupak Chowdhury-Oracle Sales
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Excessive account login attempts monitoringSummary How to track?Content Quick question, Can we track excessive account login attempts in Fusion CX? I wonder if this can be done with 'Oracle Platform Security Serv…
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How To Filter Workspace Saved Searches Based on the Territory of the UserSummary How To Filter Workspace Saved Searches Based on the Territory of the UserContent Hi, Is it possible to filter workspace saved searches based on the territory of …
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How To Check Job Role Code Without Access To Security ConsoleSummary How To Check Job Role Code Without Access To Security ConsoleContent We're using SSO in logging in to OSC and we don't have access to the security console to che…
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Fusion SaaS password policySummary support 'disallow passwords used in the last X times'Content Hi, Cross-post this question here in case anyone has experience to share - OOTB, 'Disallow last pass…
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Is there any profile option to set Account Owner as Territory OwnerSummary Is there any profile option to set Account Owner as Territory OwnerContent Can anyone please let us know, Is there any profile option / OOTB setting that sets Ac…
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CX Sales and MulesoftSummary Any adapter available for Business Event & Web Service?Content Hi, We are using Mulesoft (instead of OIC) as the integration platform between CX Sales and other …