Configuration
Discussion List
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B2B and B2C contactSummary Same contact as B2B contact and B2C customerContent I have come across a scenario where, a contact can be a B2C customer as well as B2B Account's contact. I woul… -
Invoke Engagement via URL (GET Method)Summary Contextualize in an Account via URL and add logic in case it does not existContent Hi All, I need to be able to call Engagement via URL (GET Method) and contextu… -
Alternative way to create custom fields in sales cloud without using Application ComposerSummary Alternative way to create custom fields in sales cloud without using Application ComposerContent Hi I am looking for the possibilities to create custom fields in… -
CX – Oracle Sales Planning Cloud, 15 January 2019, 9 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Sales Planning Cloud session to have them answered during the live event. Post your questions by posting a new comment … -
question about integrating with ERPSummary Need to understand how ERP and Engagement Cloud integrate and at which levelContent A customer's plan is to implement Oracle ERP but meanwhile they are capturing… -
BPM on Custom ObjectSummary Implement Approvals using BPM on Custom ObjectContent Hi, Please help me on implementing approval process using BPM on a custom object created in Sales Cloud Rel… -
Search on Business UnitSummary How can I make Business Unit available in advanced searchContent How can I make Business Unit available in advanced search on my leads so that employees can add … -
Run Time messagesContent I would like to know whether Run time messages will appear or not if we execute groovy function using scheduled processes? I am executing one object function usi… -
18C Campaign Object Not Found After UpgradeSummary Customer has upgraded to 18C but I do not see the Campaign object or subtabs to exposeContent Hello, I'm trying to expose the campaign object and subtabs for a c…
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filter account contactsContent Hi All, Could anyone help me to understand how to filter out contacts which are related to accounts. I have one custom dcl pointing to contacts. Now I want to fi…
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CX – Oracle Engagement Cloud 18C Sales update, 27 November 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Engagement Cloud 18C Sales update session to have them answered during the live event. Post your questions by posting a…
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List of All Pre-Defined (outof the box) Roles with descriptionContent Anyone knows how to extract all the available roles in OEC? or has a documentation of all the pre-defined(out of the box) roles in OEC?
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Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples…
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Throw multiple exceptionsContent Hi Everyone, Would it be possible to throw multiple exceptions on an object using validation rules? Example : if(condition 1 satisfies) { throw an exception } el…
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Create sale users automaticallySummary Create sale users automaticallyContent Hi all, The creation of Sales Users can be done manually by UI or by import with Excel macro provided by Oracle. Can you c… -
Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou…
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How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F…
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Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
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Territory Assignmen - Using Custom Child ObjectSummary Not able to use custom child object in territory assignmentContent As per the oracle note "Using Custom Attributes in Assignment Doc ID: 1921147.1" it is possibl…
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Set up Holidays days - OSCSummary Set up Holidays days - OSCContent Hi all, Is it possible to set all the holidays days of the year in the calendar? If possible, can I configure, for example, tha…
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How to embed pictures or videos in announcementsSummary Is there a quick way to embed pictures or videos in announcements on Sales Cloud home pageContent Is there a quick way to embed pictures or videos in announcemen…
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Manage Sandboxes between non-Prod and Production environmentSummary Manage Sandboxes between non-Prod and Production environmentContent Hi all, This is the scenario: I have 5 sandboxes published in TEST environment (customization…
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How To Avoid Local Search in CX Mobile App?Summary How To Avoid Local Search in CX Mobile App?Content We were looking for further updates on How To Avoid Local Search in CX Mobile App? (Doc ID 2379651.1) and how …
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Add "Does Not Contain" Operator for Queries within major ObjectsSummary Especially for Leads, a does not contain operator would be extremely useful. Any updates on if this is in queue for a future release?User_2025-01-28-00-28-15-316 45 views 2 comments 3 points Most recent by User_2025-01-28-00-28-15-316 Sales
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Multiple Quota VersionsSummary We need to have multiple Quota versions maintained for the same fiscal year and need to keep track of all versions for reportingContent In our industry we have a…
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Sales Readiness Training for Update 18BSummary Watch the latest Sales readiness training for Update 18BContent Want to watch the latest Sales readiness training for Update 18B? You can visit the Sales Readine… -
CX Mobile app Calendar and iPhone Calendar does not SyncSummary CX Mobile app Calendar and iPhone Calendar does not SyncContent After making the setups as per the document below, sync is still not working. Is there any other …
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Opportunity FlowSummary How to track revised revenue in opportunity linesContent With reference to opportunity flow in Sales cloud, we have one scenario in which I seek guidance from cl…
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Announcing: Territory Modeling course now available at Oracle UniversityContent I am pleased to announce the availability of the Oracle Sales Cloud: Territory Modeling online course, now open to customers worldwide: The direct link to the co… -
I do not have the latest release 13. How do I get provisioned for it?Summary Do I have to perform any steps to upgrade to the latest Release?Content How do I know what release I am on? I have not been provisioned for the lasted release. H…