Configuration
Discussion List
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CX – Social Cloud UX Refresh, 26 March 2019, 9 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Social Cloud UX Refresh session to have them answered during the live event. Post your questions by posting a new comment to t… -
Friendly From AddressContent Hi, We have configured couple of workflows where it will send a email notifications to the Agents and scheduled reports. Can we personalize the From Address of t… -
Visibility and access to the ContactSummary Visibility and access to the ContactContent Hi all, I have this business requirement and I need your advice: Currently all Contacts created by any role, are visi… -
Sales Campaign - VisibilityContent Hi Experts, I am trying to explore the Sales Campaign functionality. I did the following steps 1. Created Users with Roles Sales Manager / Sales Representative 2…
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Can "Manage Users" be customized?Summary I'd like to create a custom field for Employee NumberContent Can the "Manage Users and Roles" screen be customized? I'd like to add an "Employee Number", but the… -
Account & Contact Objects - Second Email and Second PhoneSummary Ability to end more than one email address and a secnod phone number for a contact and accountContent On migration of data from MS Dynamics and Salesforce CRMS i…User_2025-02-04-04-54-48-128 49 views 2 comments 0 points Most recent by User_2025-02-04-04-54-48-128 Sales
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Icon not visibleContent Hi, I tried to enable the Sales Campaign. I have done the following steps. 1. Enable the Sales Campaign in the offerings 2. Create Sandbox 3. Enable it in Struct…
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Standard field lengthContent Hi, Where we can find the standard fields length (like Account.Name, Contact.First Name)? Kindly share the document if we have any. It will help us to define the…
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Lead Assessment conditional parameterContent Hi, Can we make the lead assessment parameter is required based on another parameter. Ex: If the value of the first question is Yes, then the second question sho…
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convert days into month and convert week into monthSummary convert days into month and convert week into monthContent Hello, I need to convert days into month and convert week into month in groovy. Version 18CCode Snippe…
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Sales Cloud Swyx CTI ConnectionSummary How to connect Swyx CTI with Oracle Sales CloudContent Dear community, is there a good tutorial on how to connect sales cloud to a swyx CTI? The use case will be… -
Expression Language ( EL ) and Cloud Applications. Take 2.Summary How is EL used within Cloud Applications and where can I find out information ?Content Due to technical difficulties experienced when we ran this session on the … -
B2B and B2C contactSummary Same contact as B2B contact and B2C customerContent I have come across a scenario where, a contact can be a B2C customer as well as B2B Account's contact. I woul… -
Invoke Engagement via URL (GET Method)Summary Contextualize in an Account via URL and add logic in case it does not existContent Hi All, I need to be able to call Engagement via URL (GET Method) and contextu…
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Alternative way to create custom fields in sales cloud without using Application ComposerSummary Alternative way to create custom fields in sales cloud without using Application ComposerContent Hi I am looking for the possibilities to create custom fields in… -
CX – Oracle Sales Planning Cloud, 15 January 2019, 9 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Sales Planning Cloud session to have them answered during the live event. Post your questions by posting a new comment … -
question about integrating with ERPSummary Need to understand how ERP and Engagement Cloud integrate and at which levelContent A customer's plan is to implement Oracle ERP but meanwhile they are capturing… -
BPM on Custom ObjectSummary Implement Approvals using BPM on Custom ObjectContent Hi, Please help me on implementing approval process using BPM on a custom object created in Sales Cloud Rel… -
Search on Business UnitSummary How can I make Business Unit available in advanced searchContent How can I make Business Unit available in advanced search on my leads so that employees can add …
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Run Time messagesContent I would like to know whether Run time messages will appear or not if we execute groovy function using scheduled processes? I am executing one object function usi… -
18C Campaign Object Not Found After UpgradeSummary Customer has upgraded to 18C but I do not see the Campaign object or subtabs to exposeContent Hello, I'm trying to expose the campaign object and subtabs for a c…
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filter account contactsContent Hi All, Could anyone help me to understand how to filter out contacts which are related to accounts. I have one custom dcl pointing to contacts. Now I want to fi…
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CX – Oracle Engagement Cloud 18C Sales update, 27 November 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Engagement Cloud 18C Sales update session to have them answered during the live event. Post your questions by posting a…
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List of All Pre-Defined (outof the box) Roles with descriptionContent Anyone knows how to extract all the available roles in OEC? or has a documentation of all the pre-defined(out of the box) roles in OEC?
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Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples…
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Throw multiple exceptionsContent Hi Everyone, Would it be possible to throw multiple exceptions on an object using validation rules? Example : if(condition 1 satisfies) { throw an exception } el…
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Create sale users automaticallySummary Create sale users automaticallyContent Hi all, The creation of Sales Users can be done manually by UI or by import with Excel macro provided by Oracle. Can you c…
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Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou…
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How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F…
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Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?