Integration
Discussion List
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Need a Sample Payload to create OSR for HZ_CUST_ACCOUNT_ROLES entity using FoundationPartieOrganizaSummary:Need a Sample Payload to create OSR for HZ_CUST_ACCOUNT_ROLES entity using FoundationPartiesOrganizationService Service. We're using the trading community organi… -
CX Sales + Microsoft Teams capabilitiesSummary: Once MS Teams is integrated with Sales - How it can be put to use apart from book example below, 1. Directly from the opportunity UI, salespeople can simply cli…
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Where to define end point to call through Topology manager in groovy scriptsSummary: Access dynamic URL through groovy scripts with below code, oracle.topologyManager.client.deployedInfo.DeployedInfoProvider.getEndPoint('OPA_HUB_URL') Where to d… -
Why Getting Error When Trying to Enrich DnB Data for an Organization in CX Sales?Summary: Trying to enrich an organization record and get error: "You can't enrich or add this record because the DaaS record is already associated with an existing enric…Jacqueline Li-Support-Oracle 32 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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Integration of SMC with RMCS related to Unit SSPSummary: Greetings! How to verify whether Unit SSP is enabled in SMC ? Thank you. Content (required): Version (include the version you are using, if applicable): Code Sn…
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Privilege required to run the API 'crmRestApi/resources/11.13.18.05/countryCodes'Summary: Unable to run the Country Code API Content (required): We need the exact privilege required to run the Country code API. We have tried by adding the privilege '…
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Unable to update the 'Quote or Order Number' from CPQ to CXSummary: We are facing an Issue with the Quote Update for 'Quote or Order Number' field. When we create the Quote we are able to do 'Update Opportunity' and 'Return to O…
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How to convert ActivityDescription CLOB to text in Groovy ScriptSummary: We are trying to gather the ActivityDescription in a Groovy script to parse to an external system via Web Service. The issue we encounter is that ActivityDescri…
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Multiple contacts getting copied to CRM from Outlook - how to I delete or reconcileSummary: **This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Customer has multiple contacts in my Outlook from various…
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How to personalize the add-in by changing the Oracle logo into our company logo**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to personalize the add-in by changing the Oracle logo into our…Suri Natarajan-Oracle 42 views 4 comments 0 points Most recent by Mihaela Anghel-Support-Oracle Sales
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How to update sorting field in a subtab?Summary: On the customer account pages we have Opportunity and Activity subtabs already created. Is there a way to go in and update the sorting field on the Subtab? If n…
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How to add line breaks or bullets in Long text field through groovy?Summary: I am trying to include bullet points into a long text field through groovy. Content (required): I am having a long text field in lead page where the value will … -
Enable LinkedIn for CX SalesSummary: Enabling LinkedIn for Activities Content (required): We've enabled Linkedin Sales Navigator for our users and we want to know how to enable the additional optio…
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Method Of Payment in CX Sales CloudHi everybody, we are working with Fusion (CX) Sales Cloud and we are using CPQ as well. We are facing with a internal discussion as the “Billing Account” and related “Pa…
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How does Quote WinStatusCode affect Opportunity Status?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: CPQ integration to CX Sales has been enabled in the envi…Swathi.Lemati-Support-Oracle 42 views 1 comment 0 points Most recent by Swathi.Lemati-Support-Oracle Sales
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How to use Opty id in rest service to get particular opty details**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Can we use Opty id in rest service to get particular opt…
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CPQ to CX can we get the current approver name in CPQ to CXSummary: We want to get the current approver name in CPQ quote to CX quote , as the current approver name is run time in CPQ unable to get , is there anyway to get the n…
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Integration issue "oracle sales cloud with CPQ cloud"Summary: Integration issue "oracle sales cloud with CPQ cloud" Content (required): Customer cannot activate two sales order instances taking into consideration that they…
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How to add the O365 Plugin Automatically to the Outlook ribbon**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: The users aren't seeing the O365 plugin automatically on the Ribbo… -
Getting Foebidden error when using REST API endpoint /crmRestApi/resources/latest/serviceRequestsSummary: Please let me know what role and privileges is required to use below 2 API: /crmRestApi/resources/latest/serviceRequests /crmRestApi/resources/11.13.18.05/hubPe… -
Is there a Survey that can be used within Oracle? To survey our customers.Summary: We would like to survey and use customer stats within CRM. Content (required): Integrated survey. Version (include the version you are using, if applicable): R1… -
Need to customize Customer Creation from Oracle Sales CloudSummary: Content (required): Hello Team, We understand that system creates a party automatically in Account receivables after we convert prospects into Customers. We wou… -
Is There A Way To Connect To The Database From External Tools or Request to access a cloud database**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is There A Way To Connect To The cloud Database From External Tool…
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Help Oracle make cloud applications easier to extend!Summary: Content (required): If you've extended an Oracle cloud application in the last year, we want to leverage your experience! Specifically, we'd like to interview y… -
Is it possible to partially cancel a transaction (UI or REST API)?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to partially cancel a transaction (UI or REST API)?…
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Use Groovy Script option in AR Customer to trigger ERP Adapter-OICRelease: 11.13.22.07.0 Summary of the question: There is an option in ERP trigger endpoint in OIC: Receive Requests from ERP Cloud Applications (explicitly sent from Gro…Prasanth Prabhu-Support-Oracle 475 views 1 comment 1 point Most recent by John Vakoc-Oracle Receivables & Collections
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How to navigate back to the same Opportunity Page after clicking on "Return to sales" on Quotes**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to make the user navigate back to the same Opportunity Page af…
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Need to get summary of failed records of Incentive Compensation Participant Detail Import processSummary: Need to get summary of failed records of Incentive Compensation Participant Detail Import process Content (required): I am submitting Incentive Compensation Par…Jaeyshree Kumaran Kalpana 33 views 5 comments 0 points Most recent by Varun Jain-Oracle Incentive Compensation
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Is it possible to open a custom tab in Account object when a contact calls in CTI?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to open a custom tab in Account object when a conta…Daniel Placinta -Support-Oracle 52 views 4 comments 0 points Most recent by Veena Verma-Oracle Fusion Service -
How do I query the API to filter by CategoryName?Summary: Use Sales Cloud API to retrieve a list of Service Request categories, filtered by name Content (required): Been trying this and combinations of this for hours b…