How-To
Discussion List
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How to create a lead score that can be added to a contact record without using CRM integrationPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2028565.1 -
Filter by activities after 2 years of inactivityHi, I would like to manage contacts after 24 months of inactivity (who have not opened any email for example) - in order to add these contacts to the Master exclude. How… -
How to add supplemental data in an Email?Hi, Imagine we are a University that has 20 different Campus (Each with a different Location, of course). Our contact table has a field called "Campus". We want to inclu… -
Inquiry of Form Submission Limitation ControlDear team, I'm fully aware that there isn't a hard limit on the overall number of submissions for a form asset as looking into open discussions within the Oracle communi…
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history of contact delete in InsightIf a contact in Eloqua is delete by a personal information expiration date, etc., can I check the history of the delete in Insight? For example, I'd like to see insights…
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📫️ We've got some great Eloqua How-To's waiting for you!Hey, Eloqua Community! Did you know that our Oracle Digital Experience Agency has kicked off a helpful series of Eloqua How-To posts? We empower our Oracle Eloqua custom… -
Inquiry of Credential Limits for Facebook Lead Ads AppDear team, I'd like to know the maximum number of credentials that can be added to the Eloqua Facebook Lead Ads app. Thank you in advance.
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CTA Button Not Rendering Correctly in Email (Newest Version of Outlook specific)Eloqua support has stated "this appears to be a known issue where buttons don't render properly when the button padding is smaller than the button text" we adjusted the …
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Stock Holding Mobile app inetgrationHi team, Our client StockHolding is developing an internal mobile app in their organization. Could you please help if we can get any details as to how this mobile app ca…
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Short Form, Long Form, or Progressive Profile Form?As marketers, we battle the age-old conundrum of the best form approach for our stakeholders. And the introduction of progressive profiling hasn’t made the decision any … -
[HELP] Deduplication report insightGood morning, I created an insight report with the aim of outputting mail sending statistics over the last 7 days. My submission total includes many duplicates. Do you h…
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small font size on eloqua emails on mobile devicesHi, there is a problem with eloqua editor emails in outlook on mobile devices. While oppening an email the font is unreadable because it's too small. Is there any possib…
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detect the CDO being updatedWe will link SFDC with Eloqua and send the value from Salesforce to Eloqua CDO. After that, I would like to send it back to SFDC when CDO is updated in Eloqua. I wonderi…
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Eloqua insight Specify individual datesI'd like to specify a date on the dashboard. For example, now it's 21-01 both, but I'd like to mark it 21-01, 21-02 differently. Is there a way to set it up like this? I…
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What is the best way to pull a report of all active segments with their name and link?I have searched within insights and am able to filter the analysis by active campaigns but am looking for the segment name and links specifically.
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Customer Webinar: Extending Eloqua - The Webhook App in Action! [Mar 2024]Join us to learn about Eloqua's Webhook App. The Eloqua Webhook App is designed to enable marketers to expand Eloqua's core campaign and program functionalities by aut…
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Customer Webinar: Eloqua Data Privacy, Permissions and Security [Mar 2024]Customer Webinar: Eloqua Data Privacy, Permissions and Security Join @Thamina Christensen-Oracle, Head of Product for Eloqua, as she guides us through the platform's dat…
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Data import priorityI tried to update the field with Excel, but the Expiration date is not updated. Other fields have been updated successfully. I guess it's because of the Data import prio…
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Accessible Design in EloquaAre you considering accessibility and inclusive design in your marketing assets? Your first response is likely “Yes, we include alt tags on images.” But accessibility is… -
External Tracking - Masking UTM parametersTrying to use external tracking parameters to see campaign and email names on GA4 for insights. Once activated the URL displays email name and campaign name when clickin…
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Spam ProtectionHi, I have a question after looking at the document below. https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=103535771320008&id=2756251.1&_afrWindowMode=0&…
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Process for Accessing and modifying the content of the email.I am reaching out to inquire about the process for accessing and modifying the content of the email that managers receive when their team member's contract is ending soo…
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CampaignID parameter in UTM shows wrong valueHello Group! I have a problem with custom UTM parameters that I want to hard coded into my emails. I don;t know why but the CampaignID parameters that I use shows me wro… -
[INSIGHT] Output stats from the last 7 daysHello, I would like to create and send myself a weekly report on the statistics of a certain email over the last 7 days. Can you help me ? Here's where I am: I don't see…
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Eloqua Bounceback Date/time via APIHi, I wanted to ask you a question regarding the retrieve of the Bounceback Date/Time field via API. In the platform I can find this data in the "Email Bounceback Histor… -
Marketing Ops Survival Series – Leveraging Shared ContentAs marketers, we strive to deliver the most relevant content to the right audience at the right time. That means campaigns are rarely “set it and forget it.” Ever-changi…
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Eloqua On-Demand Webinar: Including WhatsApp in Your Multi-Channel Strategy [Feb 2024]Join us where we'll explore adding WhatsApp to your Eloqua multi-channel strategy. In this session featuring Oracle and Akram El-Jide, from Oracle partner Infobip, we'll…
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|tracking call buttonGood morning, Using a piece of custom code I added a call button to my email (see screenshot). Can you tell me how we can track and monitor performance please? Thanks fo…
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Eloqua Salesforce Integration App - "Missing required code challenge" error messageHello, You may see the "Missing required code challenge" message returned by Salesforce while trying to authenticate a new connection in the Eloqua Salesforce Integratio…
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Filter maximum number of criteria (15) has been reachedHello, is there a way how to use more criteria? I would need to build a filter containing for example: (condition1 AND condition2 AND condition3 AND condition4 AND condi…