How-To
Discussion List
-
Mastering Send Time Optimization (STO) in Eloqua: Strategy, Conflicts, and Proactive MonitoringSeries Overview: Mastering Send Time Optimization (STO) in Eloqua This post is part of a three‑part series designed to help teams understand, govern, and monitor Send Ti… -
Preventing STO Timing Conflicts in Eloqua: A Practical Governance FrameworkPart 2 of the STO Series This is Part 2 of a three-part series on mastering Send Time Optimization (STO) in Eloqua. Part 1 explains how STO arbitration works and why tim…
-
Daily Send Frequency Monitoring in Eloqua InsightThis guide explains how to build a Daily Send Frequency Report in Eloqua Insight (OBIEE) to identify contacts who receive three or more emails in a single day. This moni…
-
The Art of Letting Go: Why Deleting Contacts in Eloqua is Like Decluttering Your LifeOne Day, Bob stared at his Eloqua dashboard showing 5 million contacts. Like the garage he couldn't park in anymore, or the phone full of numbers from people he hadn't s…
-
Power Hour: Introduction to Guided campaigns [Thursday, Jan 22, 2026]Join us to explore Guided Campaigns in Eloqua and learn how they simplify and accelerate campaign creation through a structured, best-practice approach. ➡️ Register here… -
The Tactical Guide to Contact Cleanup in EloquaThis article continues the strategic foundation laid in The Art of Letting Go: Why Deleting Contacts in Eloqua is Like Decluttering Your Life. That first piece focused o…
-
Preventing Premature Eloqua Form Submissions: The Human Verified Form Trigger (HVFT)Email security tools have become extremely aggressive in how they protect users. Platforms such as Microsoft Defender Safe Links, Proofpoint, Mimecast, and Barracuda rou…
-
Why Eloqua Can’t See Your External Form: A Complete Guide to Supported Integration MethodsModern marketing teams rely on seamless data capture, while technical teams are responsible for making sure forms submit data where it needs to go. When the two groups w…
-
Is there a way to bulk end-date, delete, or archive Manage Rate and Burden Schedules?Summary: There are currently 30,000 rate tables, and it is difficult to find the one needed. We want to end-date, archive, or delete those that are no longer needed. Is … -
Email Metrics ReportI have a requirement for custom reporting in Oracle Eloqua. We recently executed a broad-reach email campaign, but I need to extract performance KPIs—specifically opens …
-
What Is Data Priority in Eloqua?What Is Data Priority in Eloqua? Data priority in Eloqua defines which data source is trusted more when multiple sources try to update the same contact field. When new d… -
Campaign Member SF Object imported to Eloqua Custom Data RecordsHello :) I observed the behavior that if Eloqua imports campaign member from SF to Custom Data & if that campaign member e-mail address does not exist in Eloqua as a con…
-
Contact Creation Modification by a User EloquaHello! :-) I got the "created/modified by contacts" feature enabled in Eloqua. I saw the below info about the feature: https://docs.oracle.com/en/cloud/saas/readiness/ma…
-
Eloqua SMS integration CX - Opt-outHi there, We are using Eloqua and the Sales Cloud which are integrated by using the Standard Connector. In Sales Cloud we have a custom field on contact level called "NO…
-
Sorting/Filtering contacts in program based on error messageHello! Is there any possibility to filter out/sort the contacts in the program based on their error message? For example, I would like to exclude the contacts that attem…
-
Add new user to Oracle Support user groupSummary: Hi, We have been trying to add a user to an existing client's Oracle Support user group. We have tried requesting and manually adding and have not been successf…
-
From Broken Links to Brilliant Data: How Two Marketers Beat Eloqua’s Tracking TrapJessica and Kaitlin thought they had personalization nailed. But when their URLs broke and tracking vanished, they discovered a clever redirect solution that saved their…
-
Is it possible to specify file name of exportSummary: Is it possible to specify the file name of exported Eloqua Contacts/Activities? Content (please ensure you mask any confidential information): Is it possible to…
-
The Great Eloqua Whodunit: Solving the Mystery of Your Changing DataThe Universal Mystery Imagine this: You're an Eloqua admin starting your Monday morning. Coffee in hand, you open your instance to find that critical fields have mysteri…
-
Power Hour: Getting Started with Eloqua Insight Reporting [Nov 2025]On-Demand Now: Join us to learn the essentials of Eloqua Reporting - discover key concepts, navigate Insight, and create your first custom report. Watch a live demo and …
-
Three Strikes and You’re Out: How Soft Bounce Suppression Protects DeliverabilityPlaying the Long Game in Email Deliverability Email deliverability is not a one‑time victory. It is a season‑long campaign where discipline, preparation, and smart decis…
-
Enriching Eloqua Insight with Python + API: From Metrics to Audit‑Ready ReportsPicture this: you’re in the middle of your day when your VP sends you a request. “Please prepare a summary of all emails sent this quarter, including the configured send…
-
Blind Form SubmitsBlind form submits, or automated form submissions without user interaction, can offer several benefits in specific contexts: Automation: Blind form submits allow for the…
-
Add New User to Oracle Support CloudSummary: We have a new user to add to Oracle Support but are unable to. Whenever we use the subscription ID the user gets sent to the unmigrated support portal. We tried… -
Chapter Two: From Configuration to Reputation, The Art of IP WarmingIn our earlier post, Chapter 1: Setup First, Send Second: Preparing Your Eloqua Instance for Success, we focused on the essentials of configuration. That blog was about …
-
Feed GUID or externalId to contact field or custom data objectSummary: We require the GUID or externalID to be passed into a contact field or custom data object within Eloqua for tracking and reference purposes. Content (please ens…
-
Intermediate Unsubscribe Landing Page SandboxHello Everyone! I am exploring the functionality of the Intermediate Unsubscribe Template in our Sandbox environment. I am having trouble to edit the protected template …
-
Mitigating Bot Clicks in Eloqua Email Campaigns: Conditional Form Logic NeededWe've been observing significant bot activity on our promotional email sends, which is causing major issues. Leads are being inadvertently scored due to bot-triggered li…
-
Eloqua blind-form submission-SpamHi Everyone, We've been utilizing blind form submissions for our Eloqua email campaigns. Currently, we're encountering a high volume of spam/bot submissions, leading to …
-
How to add multiple Scopes (domains) for AppCloud -> Oralce Integration Cloud Service for EloquaSummary: Today, we are using the AppCloud Catalog → Oracle Integration Cloud Service for Eloqua. Everything is working correctly with one domain scope, and the integrati…