Reporting

Discussion List

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  Knowledge Article Category Analysis Report

  Summary: Content (required): I am trying to create an Analysis Report to get the list of Knowledge Articles depending on their categories, however I am not able to find …

  Received Response

  Pernel Dela Pena 31 views 1 comment 0 points Most recent by Pernel Dela Pena Jun 28, 2023 6:23PMHelp Desk
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  Is First Assignment Metric Possible?

  Summary: Can we create a metric where it starts immediately (creation of ticket) until it is assigned to an Agent? Content (required): Client would like to replace the F…

  Accepted answer

  Pernel Dela Pena 22 views 1 comment 0 points Most recent by Nishant Lodha Jun 12, 2023 6:33AMHelp Desk
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  HR Helpdesk Classic and Redwood Reports

  Summary: Are there any delivered reports for the classic and the redwood? I was searching the knowledge base and only found the infolets. Content (required): Version (in…

  Accepted answer

  Pernel Dela Pena 201 views 8 comments 1 point Most recent by Karthik K-Oracle May 23, 2023 5:00PMHelp Desk
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  What causes a Position Sync to turn off?

  Summary: *Synchronize from Position turning OFF without reason Content (required): To my knowledge, all HCM roles are assigned to position sync ON. However, even with th…

  Received Response

  Kelly_at_D&R 72 views 1 comment 0 points Most recent by Simona Stoian-Support-Oracle May 9, 2023 5:40AMHuman Capital Management