Category 248
Discussion List
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How to reset MFA for Oracle Cloud AccountSummary: I can not access to Oracle Cloud Account. I want my MFA Reset Content (please ensure you mask any confidential information): My Phone is lost which is used for … -
Reset MFAI just purchased a new cell phone, but unfortunately I forgot to migrate my OTP application to the new cell phone and now I cannot access my Oracle Cloud account and I n…
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I changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account nowI changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account now. Tenancy: bielsilvah
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OCI MFA: how do i disable this such that it remains disabled?Summary: I don't want MFA on my OCI tenancy. I have turned it off, or thought i had, several times but each time, when i log in again, it forces me to re-enable it. How …
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bastionHi Experts, We are trying to create Bastion host on PaaS DBCS, but while trying to create it's only showing option against compute node, but not against DBCS.. any help …
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Not able to upgrade my oci account, not able to use any always free resourcesSummary: Complete root access is disabled ,when I contracted the support on chat , I was told my account is terminated. Content (please ensure you mask any confidential …
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Not able to create instanceSummary: I unable to create a new instance in OCI as getting the error "You don’t have permission to view these resources in this compartment. Try another compartment, o…
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permission errorHi, Since today afternoon, all my instances are down. I tried login on cloud web but I am unable to access any resources. I am getting Error "You don’t have permission t…
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newly assigned subscription not workingSummary: Hello, I am not able to use a new subscription (yearly commitment of some amount of money) in my already existing OCI tenant. The tenant was created as part of …
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lost my access 2FASummary: I lost my phone that contains my 2FA code. I still have my email/password. How to recover my account. Content (required): see summary Version (include the versi…
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Get object with special character in the nameHi all, In this client, we have an object storage to save the attachments to be migrated from EBS to Cloud. In this attachment object name, we can have some special char…
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PLEASE DELETE THISPLEASE DELETE THIS
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How do you recover data from a boot volume?Summary: See question title. Content (please ensure you mask any confidential information): I had an Ubuntu instance and ran a release upgrade yesterday, which corrupted…
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Can't retrieve authentication-policies via API unless granting READ on all-resourcesSummary: Can't retrieve authentication-policies via API unless granting READ on all-resources. Content (please ensure you mask any confidential information): When granti…
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Unable to access databases and other servicesSummary: I am unable to access my databases and other services. After successful sign-in, I'm seeing a message "Forbidden". Hope You can help me. Kind regards, Jeroen Co…
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OCI reports do not display the field indicating that a user is locked.Summary: In the user list you can see if the users are active, inactive or locked. However, I can't find a report that show me if users are locked. Content (please ensur…
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My account has been hackedSummary: I received an email saying my password has been reset, however i did not reset it. Now I am trying to reset it myself and am not receiving any resetting emails.…
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Free Tier account not getting createdSummary: I signed up for the OCI Free Tier. I went through all the screens and got the final one, saying the account would be created within 15 minutes. This was >16h ag…
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OCI Logging search API authentication ErrorHi Team, We are getting an error while calling below OCI logging API through postman. It is failing with 'NotAuthenticated' Error message. URL: https://logging..oci.orac…
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Unable to start instanceUnable to start instance: Instance «instance number» is disabled and will not accept any action requests. Please contact customer support to reenable. and send me this a…
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My Free Oracle Cloud Account does not workSummary: I had opened one Free Oracle Cloud account with the intension of learning about OCI. It got created successfully. However, when I log in I only see three Card r…
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MFA lockout - can't get back into OCISummary: Phone that had oracle authenticator app was stolen and now I'm locked out of OCI Content (required): Phone has been wiped remotely so that's good from a securit…
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"Your account upgrade is in progress." for 2 weeksI initiated account upgrade from free tier to payg on 9th March 2024. My card was charged for authorization and the fund was immediately refunded on success. But still i…
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Unable to upgrade from free tier to Pay as you goSummary: Unable to upgrade from free tier to Pay as you Go. Content : I was using Free Trial account. My Trial period has been expired and I am unable to access any of t…
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VM not reachable via public IP.I have a Windows 2019 standard VM created in a private subnet. Customer requested a public IP attached to it. a) Created another VNIC and placed it in a public subnet. C…