Category 338
Discussion List
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Setting up Advanced collections module and collectors have been setup and assigned to a customerSummary: We are setting up Advanced collections module and collectors have been setup and assigned to a customer but the information is not showing up on the Collections…
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Do you know why is it not able to createdSalesperson Information in Manage Resource?Do you know why is it not able to createdSalesperson Information in Manage Resource? I tried to create Sales Person in order to input Sales Credit in Project Contract. N…
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Unable to Edit the Reciprocal Flag in Customer Account RelationshipsHello, We created a relationship between two customer accounts with the reciprocal flag left unchecked. Now we would like to update this relationship to enable the recip…
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How to track email delivery status for the emails (invoice, dunning) sent to customers?Summary: Oracle Fusion Accounts Receivable (AR) sends high volumes of customer emails daily, such as Invoices, Customer Statements, and Dunning Letters. However, there i…
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Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…
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How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit AuthorizationsSummary: How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit Authorizations → In the RA_CUSTOMER_TRX_ALL table, there are transactions associated with an inactiv…Sachi Jain-Oracle 24 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Is 25D new feature of Consolidating Invoices can be an alternate to Balance forward Billing?Summary: Content (please ensure you mask any confidential information): Oracle releasing a new feature in 25D "Consolidated Invoices with Charges from Multiple Sources",…
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default revenue account for credit memoI'm asking for management advice. For invoices, we have allocated the revenue account on the memo lines. However, we have a series of imported invoices where we don't us…
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When using collection method Dunning Plans, can we manually change dunning plans on customer accountSummary: When using collection method Dunning Plans, can we manually change dunning plans on a customer account level? Or is this possible only when using Strategies? Co…Stepan Jindra 7 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…Tushar Rana 30 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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You can''t increase the balance of this transactionDear Team, Can we create Credit transaction on closed period invoice ? we found the below error "You can''t increase the balance of this transaction. (AR-855658)" Transa…
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema…
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How to assign Collection Agent to a Collection ManagerSummary: We have multiple Collection Agents and multiple Collection Managers all operating in same Business Unit. However, how to restrict which Collection Manager acces…
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Print Receivables Job Execution ORA-20303: property executionTerritory not found for requestSummary: Hi, We are getting the error ORA-20303: property executionTerritory not found for request 769630 when scheduling the Print Receivables Transactions Job. It is w…
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Correspondence Method = E-mailSummary: Where in the cofniguration is the Method taken from? Here it is E-Mail. I want to change it to Print Site Profile - no preferred contact method: I do not want t…
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Does Fusion Receivables provide seeded formats for Direct Deb for Italy (RIBA) and France (Traites).Summary: Does Fusion Receivables provide out of the box formats for Direct Debit for Italy (RIBA) and France (Traites). Content (please ensure you mask any confidential …Nitesh Gupta. 97 views 3 comments 0 points Most recent by Alex Ion Sandu-Oracle Receivables & Collections
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Audit Tracking for Credit Limit at organization profile historySummary: Audit Tracking for Credit Limit at the Organization Profile History Level Content (please ensure you mask any confidential information): Looking to see if Audit…
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Segment in FBDI not populating in invoiceDear ALL I'm loading an FBDI where i precise all the segments in the distribution line sheet but i'm facing an issue is whatever i populate in Customer Segemet and flow …
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Can I avoid duplicating expenses when using an Expense E-receipt?Summary: Can I avoid duplicating expenses when using an Expense E-receipt? Content (please ensure you mask any confidential information): We have recently enabled the E-…
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What is the maximum number of characters allowed for invoice numbering?Summary: Content (please ensure you mask any confidential information): What is the maximum number of characters allowed for invoice numbering? Version (include the vers…
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To send the same dunning letter repeatedly for the same invoice, do we need to use Aged dunning?Summary: Currently, in eBS R12 we have been using Staged dunning only. We have a dunning type that we call as 'Infinite' , when the same letter is sent x-times for the s…
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how auto cash works automatically based on remittance reference purchase orderSummary: I need to automatically apply transaction on receipts based on purchase order number Content (please ensure you mask any confidential information): Version (inc…
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Can we use in parallel a Staged and Aged dunning type for the same customer?Summary: Can we use in parallel a Staged and Aged dunning type for the same customer? We want to be able to switch Strategies on customer Account level - from Staged to …
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
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Credit Classification 'AR_CMGT_CREDIT_CLASSIFICATION'Summary: Hi, Can anyone explain how credit classification is used in the credit mgt flow and what's the usage for each of the seeded code such as low risk, moderate risk…
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Bill Management PortalSummary: How do we extend the bill management portal to include balance forward Bill number during search. also if customer has requirement to pay through more than one …srinivasanvatdotsolved 25 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Withdraw adjustment grey'd outWe have 4 pending adjustments in a more research status, no one has the option to withdraw them (grey'd out). We also can't submit them because they aren't valid and the…
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What are the conditions for capturing a customer in the Advanced Collections work area?Summary: If a customer has only current bucket transactions, is that customer captured in the Collections work area? 2. If a customer has only standard receipts or credi…Fredrick Ignatius 4 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Status field is blank for current transactions in the Advanced Collections Transactions tabSummary: Status field is blank for transactions with a due date equal to or later than the system date. However, when unpaid reasons are added to these transactions, the…Fredrick Ignatius 15 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections