Category 42-2
Discussion List
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Is there tool or a quick way to compare/validate if 2 instances are parallel/sync?Summary Looking for a quick way or tool to compare environment instancesContent Hi everyone, Anyone here has a quick way or a tool to compare/validate if 2 environment i… -
Opportunity status and sales stage relationContent Hi Community Members, I have observed one behavior while working on opportunity. Even though I have defined status as closed in one of the sales stage in Manage … -
Embed Java application from JET into Oracle Sales CloudSummary Embed Java application from JET into Oracle Sales CloudContent We have developed a custom application in Oracle PaaS using JET. We would like to integrate it wit… -
CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers,Content Submit your questions for the CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers session to have them answered du… -
Shortcut to a Create Page?Summary Can I create a Call Report directly from springboard or announcements?Content Is there a way to create a shortcut (via a URL, perhaps) to go directly to a Create…
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Lead ID attribute is not populating in email template workflowSummary Lead ID attribute is not populating in email template workflowContent A Lead ID is needed to be shown on email notifications for Opportunities. There are two ent…
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Opportunity Revenue AuditSummary Need an ability to get an audit for opportunity revenue lines excluding child recursContent Hi , We have a business case where they are expecting the audit for o…
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I needed to access an another page URL from Oracle Sales Mobile AppSummary I needed to access an another page URL from Oracle Sales Mobile AppContent Hi All, I needed to access an another page URL from Oracle Sales Mobile App but i don'…
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Formula field in lead assignment rulesContent Hi All, I am not able to access formula field in setup and maintenance task manage sales lead assignment rules. Is it a standard behaviour? Why we can not access…
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Engagement Cloud and RightNow (Agent Desktop) IntegrationSummary Point-To-Point Integration via Groovy ScriptContent Hi, Please help. Sorry, but I am newbie with engagement cloud especially with integration and writing groovy …
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Friendly From AddressContent Hi, We have configured couple of workflows where it will send a email notifications to the Agents and scheduled reports. Can we personalize the From Address of t… -
Need to expose the executive dashboards on Sales home pageSummary Need to expose the executive dashboards on Sales home pageContent We have developed an excutuve dashboard to contain 6 BI reports for the upper management users.…
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Visibility and access to the ContactSummary Visibility and access to the ContactContent Hi all, I have this business requirement and I need your advice: Currently all Contacts created by any role, are visi… -
Can "Manage Users" be customized?Summary I'd like to create a custom field for Employee NumberContent Can the "Manage Users and Roles" screen be customized? I'd like to add an "Employee Number", but the…
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Account & Contact Objects - Second Email and Second PhoneSummary Ability to end more than one email address and a secnod phone number for a contact and accountContent On migration of data from MS Dynamics and Salesforce CRMS i…User_2025-02-04-04-54-48-128 59 views 2 comments 0 points Most recent by User_2025-02-04-04-54-48-128 Sales
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Sales Cloud Swyx CTI ConnectionSummary How to connect Swyx CTI with Oracle Sales CloudContent Dear community, is there a good tutorial on how to connect sales cloud to a swyx CTI? The use case will be… -
Expression Language ( EL ) and Cloud Applications. Take 2.Summary How is EL used within Cloud Applications and where can I find out information ?Content Due to technical difficulties experienced when we ran this session on the … -
Invoke Engagement via URL (GET Method)Summary Contextualize in an Account via URL and add logic in case it does not existContent Hi All, I need to be able to call Engagement via URL (GET Method) and contextu…
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CX – Oracle Sales Planning Cloud, 15 January 2019, 9 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Sales Planning Cloud session to have them answered during the live event. Post your questions by posting a new comment …
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question about integrating with ERPSummary Need to understand how ERP and Engagement Cloud integrate and at which levelContent A customer's plan is to implement Oracle ERP but meanwhile they are capturing… -
Search on Business UnitSummary How can I make Business Unit available in advanced searchContent How can I make Business Unit available in advanced search on my leads so that employees can add …
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List of All Pre-Defined (outof the box) Roles with descriptionContent Anyone knows how to extract all the available roles in OEC? or has a documentation of all the pre-defined(out of the box) roles in OEC?
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Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples…
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Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou… -
How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F…
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Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
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CX – Sales/Engagement Cloud 18C Release Overview, 18 October 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Sales/Engagement Cloud 18C Release Overview session to have them answered during the live event. Post your questions by postin…
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How to embed pictures or videos in announcementsSummary Is there a quick way to embed pictures or videos in announcements on Sales Cloud home pageContent Is there a quick way to embed pictures or videos in announcemen…
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How To Avoid Local Search in CX Mobile App?Summary How To Avoid Local Search in CX Mobile App?Content We were looking for further updates on How To Avoid Local Search in CX Mobile App? (Doc ID 2379651.1) and how …
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Add "Does Not Contain" Operator for Queries within major ObjectsSummary Especially for Leads, a does not contain operator would be extremely useful. Any updates on if this is in queue for a future release?User_2025-01-28-00-28-15-316 44 views 2 comments 3 points Most recent by User_2025-01-28-00-28-15-316 Sales