Category 42
Discussion List
-
how to restore a deleted customer accountSummary:How to identify an recently deleted customer account in CRM Sales CX Content (please ensure you mask any confidential information): Version (include the version … -
Why the following object function doesn't work when called in a trigger?Hi, When I am fetching deal records to update status: 166 count of records fetched when -> object function script is pasted inside trigger 0 count of records fetched whe… -
Redwood Migration MS 365Summary: We are in the process of migrating our current sales environment into redwood. We want to check on some things and need these two questions answered: About the …
-
global searchSummary: Getting error while using the global search in production Content (please ensure you mask any confidential information): I'm getting the below error when I use …
-
Can CX Quote object and child Quote line object be extended in redwood?Summary: Can CX Quote object and child Quote line object be extended in redwood? Content (please ensure you mask any confidential information): Currently in classic UI, … -
Need ability to run assignment on demand for an account from redwood Accounts pageSummary: Need ability to run assignment on demand for an account from redwood Accounts page (like in Classic UI) Content (please ensure you mask any confidential informa…
-
Predictive Analysis in LeadsSummary: Does Oracle CX have predictive modeling to assign sales conversion probability scores based on customer behavior (high/medium/low), preferences, interaction his… -
Fusion Cloud Global Price ListHi, Where we need to check the latest price details of the fusion subscriptions (Engagement Cloud, DCS). I got the below link for 2017 pricing. We need it for 2021. http… -
Is it possible to enable activity feeds on objects like Quotes&Orders, MDF Request, MDF Claims etcSummary: Need to have activity feed enabled on Quotes/Orders, MDF Request, MDF Claims etc. Content (please ensure you mask any confidential information): In CX Sales Red…
-
REST/SOAP Webservices for Customer RelationshipSummary: I am looking for web services provided by Oracle that can create a relationship between customers. From the Oracle Customer screen, I can create the contact rel…
-
Install Base Asset Classic UIHi All, In Classic UI, we are trying to create Install Base Assets under Accounts, but the "Create" button is currently greyed out. Could you help us understand why this…
-
Relationship setup of two FCL in BulkSummary: Hi, We are looking to setup relationship(dependent values) between two Fixed Choice List fields. That can be done manually by going into App Composer. But as we… -
How do I Report on contact activity including appointments and emailsSummary: I am trying to get 2 reports: A report that shows all of the activities a Sales Rep did on a particular day - including: Appointments and emails sent - from bot…Tim Gruidl 81 views 8 comments 0 points Most recent by Dimple-Nagesh-Support-Oracle Reporting & Analytics for Sales
-
AI based chatbotHi, As the OSN is decommissioned is there way to enable AI based chatbot in Sales application. Thanks -
How to avoid matching certain Source systems with each other records in CDM?Consider, i have 4 different Source Systems - NASC,NASC_BILL, EUSC and EUSC_BILL. Based on our business need NASC_BILL and EUSC_BILL should not match with the other sour…
-
How can I update the deal reg record status from DRAFT to EXPIREDHow can I update the deal reg record status from DRAFT to EXPIRED for the deals that are in draft status for more than 14 days. Or is there a way to remove such deals fr…
-
rest resource not createdSummary: We created some custom objects . But somehow "rest resource" is not being created. Any lead will be helpful. Content (please ensure you mask any confidential in…
-
How to display more than one pending activity in the Activity Panel?Summary: Hi, In the OOTB activity panels of Activity, only 1 pending activity is displayed even if there are more: Is there any way to display more than one pending acti… -
How can I delete standard object records using groovySummary: Hi All, How can I delete standard object records using groovy based on particular conditon in oracle sales cloud? Thanks, Anuj
-
Not able to fetch all customer records using ".setMaxFetchSize()" from groovySummary: Trying to fetch all the 'Customer' Accounts in CRM using Groovy. Content (please ensure you mask any confidential information): We are trying to fetch all the '…
-
Encountering "Remote Region error #3" when trying to access Configure Adaptive SearchHello, We are encountering this error when trying to access Configure Adaptive Search. Unable to retrieve content. Additional information for "Remote Region error #3": T…
-
setSortBy function is not working as expected at object function levelSummary: We used the setSortBy() function in object function to sort the data of child object, but that data is not coming in sorting sequence. Always it's considering t… -
Does Guided process support branching?Summary: I was working on the Guided process page template for Oracle Fusion Service and got a question whether instead of going through each Guided process steps sequen…
-
Connect to API in SandboxIs it possible to connect to a specific sandbox with REST calls? I couldn't find a clear description in the documentation. So for example we have sandbox A which sends a…
-
New extensible Hierarchy ViewerSummary: Need documentation on extensible hierarchy viewer Content (required): The Whats's new 23B documentation mentions a new extensible hierarchy viewer and refers to… -
What permissions or privileges are required to make a REST request for a custom objectSummary: I neet make REST Request for Custom Object in Oracle Fusion Content (please ensure you mask any confidential information): I've created a custom object called X…
-
Is it possible to call the standard attachment form FNDATTCH from SALES ORDER to PURCHASE ORDER ?Oracle EBS R12 The requirement is to view the attachments in PO and JOB which are attached in SO. In view attachments in PO, only long text is visible not any other file…
-
Mask data because of GDPRSummary: We need to mask data of contacts because of GDPR (standard and custom fields). We have seen the data masking, but it is for the environment refresh. How could w…
-
What is a "Setup User" in Oracle Engagement Cloud? (to set up Redwood version of OEC Outlook plugin)Summary: We're attempting to follow instructions from Oracle to upgrade to a newer version of an Oracle plugin in Outlook that creates contacts in Oracle Engagement Clou…Dave Greene 24 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales -
Redwood-How to add dynamic mashup url with dynamic parameters in redwood in oracle sales cloud.Hi team, Our requirement is pass dynamic url with parameters in redwood. Dynamic URL(contact360) is consist of partynumber(from contact object) , branch(resource object)…