Category 42
Discussion List
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Unable to delete deal registration recordsSummary: The customer created some test deal records in their instance. is there any way to delete them? I can see that REST API does't support DELETE method for deal re…Sunil.Kumar.Poojari-Oracle 13 views 1 comment 0 points Most recent by Chethan K-Support-Oracle Sales -
Address Fields on Custom ObjectWe have a custom object that we have had users fill in the address as an open text field. Now, however, we want to split the address (address 1, address 2, country, post… -
Revoke MOO_DELETE_OPPORTUNITY_PRIV from seeded roleWe want to be able to revoke MOO_DELETE_OPPORTUNITY_PRIV from seeded employee role in CX Sales but can't. Are seeded role privileges locked?
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Is there a way to change PartyStatus for Inactive customers to Active?Summary: Hi All, I am looking for an option to change some inactive customers to Active in Sales. Can we do that in UI or via Import Management or via API? Content (plea… -
How to provide visibility of Private notes for a particular roleSummary: How to provide visibility of Private notes at Deal object for a particular role Content (please ensure you mask any confidential information): Version (include …
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In Redwood when I try to change an Oracle Saved Search to "Not shared" it gives error...Summary: We want to remove some default Oracle Saved from all users but when we try to "No Shared" them the REST call to update the Saved Search return error: {"Error":"…
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Oracle CX integration with Microsoft ExchangeSummary: Oracle CX integration with Microsoft Exchange Content (please ensure you mask any confidential information): Hi All, We are trying to integrate with Microsoft E…
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Is there a way to change PartyStatus for Inactive customers to Active?Summary: Hi All, I am looking for an option to change some inactive customers to Active in Sales. Can we do that in UI or via Import Management or via API? Content (plea…
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Redwood - Can we add OTBI Dashboards or Reports to Foldout Panel viewSummary: Can we add OTBI Dashboard or Reports as Redwood Foldout Panel. ? Content (please ensure you mask any confidential information): Version (include the version you…
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Can I see logs from different users in SFA?Summary: Can I see logs from different users in SFA? Content (please ensure you mask any confidential information): Hello, I have a question regarding user logs. - Is th…
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Steps & configurations for a new additional test environmentHi, What are the typical steps & configurations that need to be performed in the case of a newly provisioned additional test environment? From the data perspective, is i…Vitejanu Vasile-Madalin 72 views 2 comments 0 points Most recent by Siraj Syed -Support-Oracle Sales
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Can we create quote from CX mobile application ?Summary: Hi, I have added quotes and orders tab to the navigator in the CX mobile application, but we I open or create opportunity there is no button or action to create…
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Is it ok to submit new process when the same process is in cancelling status?Summary: We have cancelled Custom groovy schedule process by clicking on - cancel process button. Job is kind of in cancelling status. Should we submit new Custom groovy…
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Authentication Required for New Action/LinkSummary:Authentication Required for New Action/Link Content (please ensure you mask any confidential information): When creating a new link in app composer, I am able to… -
Autoprovision Role not in Role MappingWhen we are adding Auto-Provisioned Roles, there are some roles not part of the Role Mapping that is being added on the Roles. An abstract role (Employee) is being added…
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How to add input box for comments in smart action configuration.Summary: We have smart action "Approve" in opportunity which is object function based smart action. We need input box for that smart action so that users can add comment…
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What is the address cardinality for Account and ContactSummary: An account can have many address also Contact can have many address. In OOTB Sales Cloud what is the cardinality of Account and Contact with Address. Account to…
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need event name when lead creation in oracle cx-salesSummary: Content (please ensure you mask any confidential information): I tried to test the connection from Oracle Integration Cloud(OIC) to Oracle Fusion so i need even…Bhagirath Singh Tanwar 62 views 2 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Sales -
Export resource roles in the system for the purpose of HR HelpdeskSummary: Retrieve all the resource roles assigned to employees/users in the application Content (please ensure you mask any confidential information): Dear All, Please l… -
Not able to change updateable condition in pagelevel Activity ObjectSummary: The updateable option for text field is read only on Activity Page level. Content (please ensure you mask any confidential information): We have created a text …
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Contact Actions no longer workContent (please ensure you mask any confidential information): 1.Adaptive search is enabled. 2.When selecting Actions from the contact list, some Actions no longer work …
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Lead Qualification template does not exist in CX mobile appHi, I tried to qualify lead throw CX Mobile application but lead qualification template doesn't appear there however it's exist normally on the web. Any idea how to enab…
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Can't exclude weekends form rutinesSummary: I'm not sure if there is an option to exclude weekends form rutines. Is this intednded? I would like to run a routines based on creation day where I exclude the…
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rename custom objectsSummary: How to rename /delete custom object created Content (please ensure you mask any confidential information): Version (include the version you are using, if applic…
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How to manage FCL and its Value Map without SandboxSummary: We'd like to update the FCL lookup values and its value map to support on-going business operations. How can we manage these data without using Sandbox/App Comp… -
I want to display custom field information for the primary contact in accountContent (please ensure you mask any confidential information): 1.Account layouts have a standard field called Contact Phone. 2.However, for various reasons, we are not u…
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I want to perform a unique check on the value entered in the custom field.Content (please ensure you mask any confidential information): 1. Create a text type custom field 2.Place 1 on page layout When creating multiple records, I would like t…
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Recent search results on dinamic look up fieldsSummary: Hello, we need to know if it posible to have the recent search result on a custom dinamic look up field similar to the standard fields. I have attached 2 images… -
How to enable Real time Address Cleansing level for all the Geographies countrySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add Jira Feedback button in Oracle Sales cloud.Summary: We want Jira feedback button or something clickable on home page to add Jira stories from oracle sales cloud. Content (please ensure you mask any confidential i…