Category 42
Discussion List
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Mapping CX.Account to FIN.Account instead of FIN.OrganizationSummary: Account hierarchy is different on Oracle ERP Cloud (FIN) and Oracle Sales Cloud (CX) Content (please ensure you mask any confidential information): We are imple… -
Update orig_system_reference on hz_parties tableSummary: Hi, We have recently created some parties using the customer load. We had used incorrect orig_system_references. These need to be corrected. Can you please reco…
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23D New Feature - SUMMARY OF CALLS TO LOG, ALLOWING USERS TO ENTER MEETING NOTES AND OUTCOMESummary: Hello, we just had our development environments upgraded to 23D and we saw the new feature (SUMMARY OF CALLS TO LOG, ALLOWING USERS TO ENTER MEETING NOTES AND O…
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Error: Publishing of another product group is in progress. Try again later. (QSC-375009)Summary: Currently, we are experiencing the following issue as a result of concurrent runs for Lock and Publish. Normally, the system takes 24 hours to release on its ow… -
Is there a way to get latest order details for a customer account from OM to CX?Summary: Sales Order details for a customer account in CX Content (please ensure you mask any confidential information): Hello, Is it possible to retrieve the most recen…Shiva Kumar Bandaru 31 views 4 comments 0 points Most recent by Shiva Kumar Bandaru Order Management
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update Customer DFF through webserviceHi, I am creating organization and then creating customer account associated with the organization. .../foundationParties/CustomerAccountService?wsdl The technical team …
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Import data into the flexfield "HZ_RELATIONSHIPS" through FBDI for some OrganizationsSummary: We created a new flexfield HZ_RELATIONSHIPS and we would like to update some organizations by importing data in this flexfield through FBDI Content (please ensu…
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How to Disable DCL AutofillSummary: I would like to disable to capability of being able to type in a DCL field and have it produce results, e.g. in a Primary Contact DCL field on Lead, if I type t…
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How to send reminder notifications to the owner of activity daily?Summary: Hi Team, We need to send reminder notifications to the owner of activity daily until the activity is completed. Is there any standard solution to achieve this? …
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How can I download all photos and attachments of all Contacts at once?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Amornrat Mahawanjam 11 views 1 comment 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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How to auto update lead status to converted when connecting an existing opportunitySummary: When we connect an existing Opportunity to a new Lead, we are looking for a way to auto update the Lead status to Converted. Content (please ensure you mask any…
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Schedule process not working for custom child objectSummary: Schedule process not working for custom child object Just i am checking to set value via schedule process but its showing retry status. def Currentdate = today(…
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Customer account creation for REST API/Roles or privilegesSummary: We are implementing an integration for creating receivable customer accounts from other systems. We are using below REST and SOAP services in our integration. I…
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About organization-wide attachment size/number limits Content (please ensure you mask any confidential information): I am investigating Attachments in CX. From the following, we learned that the upper limit of attachment fi…
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Using Opty Revenue field in Opty object trigger is getting an errorSummary: Meet Sales stage condition and updates in custom field found in Revenue Lines should execute action. However, adding the custom field in the script is not retur…
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CX Sales Mobile: How-to enable Lead Qualification Template/AssessmentsSummary: How to add the Lead Qualification Questionnaire to the CX Sales Mobile app Content (required): Are the Lead Qualification Questionnaires available on the CX Sal…
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Can we create a custom tree in CX for customers?Summary: Looking to find out is there a way to create a custom tree and assign it to the two tasks mentioned below. 1. Create Hierarchy 2. Customer Paying Relationships … -
Date difference in hoursSummary: How to calculate date difference between Datetime now and date from datetime field in groovy in hours Content (required): Version (include the version you are u… -
How to Remove Geography alternate name [hz_geography_identifiers] via oracle sales cloud ImportSummary: How to Remove Geography alternate name [hz_geography_identifiers] via oracle sales cloud Import Content (please ensure you mask any confidential information): V…
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Is there any document about PartyUsageCode, how does it impact a customer?Summary: I'm working on the hubOrganizations and hubPersons REST interface to create organization/person in Fusion. The field "PartyUsageCode" is mandatory. Referring to…
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Hide or remove Structure icon displayed in the menuHello I am creating a role that can only manage users, organizations, positions, among others, however, the Structure icon appears in the menu. When I try to hide it wit… -
Is there a way for job process to automatically be submitted when a new user is created via REST APISummary: We are trying to explore using REST API in creating user resources in Oracle Sales Cloud. Based on the documentation on creating users using REST API, there are…
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Ability to create and update contacts for sales while protecting and isolating ERP contactsSummary: As on CX User I must have ability to create and update contacts for sales while protecting and isolating ERP contacts so that CX users can maintain sales contac…
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Error 401 on webservice call using generated token Opty outbound to azureSummary: Have registered two external webservices to used in Opty trigger. Token gets generated but receives 401 when doing the POST request Content (please ensure you m…
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Confirm to create a custom role in the production environment or wait for it to migrate?Hi, We need to create a custom role, which we will create in the test environment. Do we need you to confirm if we have to create it also in the production environment o…
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How to fetch max row of any specific action using object functionSummary: Customer want to put validation of Secondment action, for that purpose I want to fetch max row of Secondment Begin from rowset I am currently trying to loop usi…Siddhesh Nisal 41 views 9 comments 0 points Most recent by Danny Cusnir-Oracle HCM Experience Design Studio: Autocomplete Rules -
POST works from POSTMAN and got error in groovyHi I am able to POST and getting the response from 'Postman' but when I create a Web Services and use it from groovy I receiving the 400 error. Can you please help me to…
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Express ReportHi, I created express report on Opportunity object but is showing as blank. But when I click on the report either of them are returning as blank -
customer data managementSummary: How to achieve Security on Customer Account or Party via Job roles, users belonging to one Legal Entity/Business Unit should not be allowed to view or edit cust…
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How to add SiteUseType to Existing party SiteSummary: I have an existing site with SITE USE TYPE as "BILL_TO" for an organization and I wanted to add a new SITE USE TYPE "SHIP_TO" with the same address for the orga…