Category 42
Discussion List
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How To Map A Custom Object Field in CDM to pull Credit Limit from AR using Application ComposerSummary: Can we map field in a Custom Object to pull the Customer Credit Limit from AR using Application Composer Content (required): Can we map field in a Custom Object… -
[NGS - CX Sales] How to configure the Automatic Send Email Navigation upon clicking an Email id.Summary: Use Case: In the Account Team Member panel, when clicking on the "Resource Email" field, a "Send Email" dialog pops up. We observed that the "Resource Email" fi…
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Address Page Layouts IssueSummary: We have created custom address layout and added few custom fields . This layout should be visible only for OSC Accounts. How to restrict from partner address. C…
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Unknown Contacts Locking RecordsH,i opened an SR but was told to post in CCC, Main Question: Is it possible to unlock a record from another contact that dosent exist in the system anymore? We are occas… -
Confirmation Needed: Object Trigger and Object WorkflowSummary: Hi, I need your help to confirm the following behavior for Object Trigger and Object Workflow. If I create/update CX object data from ERP UI, object trigger and… -
[NGS - CX Sales] How to configure the Navigation Link on Header/Panel Layouts in Redwood.Summary: Use Case: In the Account's Header section, the "Website" field provides a link that allows direct navigation to the website. Similarly, the "Website" field is a…
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How to differentiate landing page based on lov valuesSummary: We are using standard opportunity object as a copy and created two other modules(Procurement and Job Authorization). As per the attached oracle community docume…
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How to combine Tasks/Appointments/Call Reports in 1 tile in CX Sales Mobile?Summary: On the Desktop, Appointments/Tasks/Call reports are in 1 Object which is the activity object, but on the CX Sales Mobiles it is separated individually, is there…
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Error while updating Cust Contact point "Attribute PartyId in view object PersonParty cannot be set"Summary: Getting error while updating customer contact point using webservice as "BO-27008: Attribute PartyId in view object PersonParty cannot be set." Code Snippet: Re… -
Best Practice for Creating a Service User AccountSummary: What are the recommendations for setting up a Service Account. Content: Hello, We are currently wanting to setup a Service User Account that will consolidate al…
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CDM AVCS Data Source for US address verificationSummary: Hi, I noticed that Loqate and Vertex has some geography data mismatch especially city name element. This is causing address data sync issue from CDM (using Loqa…
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How to change record set list values in CX SalesHi, Is it possible to update record set list values, ex I need to update 'My subordinates own' to 'My team own'.
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REST API Web service returning nullSummary: REST API Web service returning null Content (required): def WService = adf.webServices.XX_OSS_GetEmailDomain def Headers=['Content-Type' :'application/json','RE…
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How to change the object name on Summary page from "Account Splits" to "Opportunity Splits"Summary: Hi, We have Type(Type_c) custom attribute for Custom Object called "Account Splits". And based on Type(Type_c) value the object name should be customized at Sum…
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How can we automatically add a new product to Product CatalogSummary: Hi Team, We want to know is there a way to add a new product automatically to a product group in Sales and Service. Content (required): Version (include the ver… -
[NGS-CX Sales] How to make the fields in List page Auto Adjustable (Fit Columns to the screen)Summary: New Columns added onto the List Page using Manage Columns button are not getting auto adjusted based on the Screen size. User has to manually size them and save…
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How to auto populate partner name in opportunity custom DCL fieldSummary: Created custom DCL field to Partner object in opportunity object (PartnerAccount_c). When Partner user log into application navigate to UI and create opportunit…
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Pricing Structure for Oracle Elocation ServiceSummary: Hi Team we are using this API -"https://elocation.oracle.com/geocoder/gcserver" to dynamically find out the latitude and longitude for our lead location. We are…
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Add Warning on Attachment DeletionSummary: The desired outcome is to have a warning display when a user tries to delete an attachment that they can either accept or decline. We tried to use a similar sni…
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How to send Sales cloud Account's audit history through mail ?Hi Everyone I have a requirement that I need to send sales cloud Account's Audit history through a mail to specific person in order to notify the recent changes . Kindly…
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Owner DCL field shows random user listSummary: In Leads object the standard DCL field Owner, when click in dropdown shows a random user list than recently used in the list. The user will search for the owner…
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Viewing accounts/parties created in ERP side in SalesSummary: Viewing accounts/parties created in ERP side in Sales Content (required): Hi, we have both OSC and Fusion ERP . when we create an account with party record usin…
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Do you Know whether "Oracle ERP Cloud Adapter" supports to CX module.I checked the Help Center and did not see any mention of "Oracle ERP Cloud Adapter" supports to CX module. Do you Know whether "Oracle ERP Cloud Adapter" supports to CX …
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How to call web service option in BI report.Summary: We have API end points & we need to add in Action Link in BI report in Invoke Web service Option. Please let me know how to make use this option Content (requir…
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Ability to handle different invoicing (Arrears or Advance) on single subscriptionHi SMC team - we have a business requirement to bill some lines in advance and some in arrears - however subscription profile is only at a header level - can u help us k… -
How to identify contacts matched with linkedinSummary: Identify contacts that have been matched with linkedin via LinkedIn Sales Navigator Content (required): Hi, We want to identify the contacts that have been matc… -
Create Field Group Using Rest API's?Summary: Hi All, I want to create field group using REST API's that are available in sales docs. But I am not able to create it. It is showing following error: Content (…
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Can't able to get Field Groups Using rest Apis Get All Field Groups in the Sales Environment ?Summary: Hello everyone I want to fetch Details of All the Field groups and their Fields Using Rest Apis That are Present in the sales doc I have tried which rest api li…
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CX Sales Mobile Scripts Not WorkingSummary: CX Sales Mobile Scripts 'setColumnMandatory' is not working for all Objects. Content (required): Hello, I am having issues setting columns/fields to be mandator…