Category 42
Discussion List
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Groovy to capture response of getOrganization and pass party site id to mergeCustomerAccountSummary: Hi Team , having requirement to capture response of getOrganization and pass party site id to mergeCustomerAccount Content (required):if (ApprovalStatus_c == "A… -
Groovy to insert messages from Service request headerSummary: Based on an attribute value on Service request header, Would like to insert an internal note row in message tab via groovy Content (required): def srid = getAtt…
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Modify delivered Mobile Phone and Work Phone fieldsSummary: We received a feedback from client and currently have no idea how we can modify these fields. Is this possible? Content (required): Version (include the version…
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how to prevent duplicates values on custom fields once created?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Lead Status ValuesSummary: Need to add values additionally in Lead Status Field, but it is not allowing to add a record. How can we add the values in MKL_LEAD_STATUS? Content (required): …
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Is there a Survey that can be used within Oracle? To survey our customers.Summary: We would like to survey and use customer stats within CRM. Content (required): Integrated survey. Version (include the version you are using, if applicable): R1… -
Incentive Compensation 22D - new parameter for Run Participant AssignmentsSummary: Incentive Compensation 22D - new parameter for Run Participant Assignments Content (required): Just had 22D installed and testing it out. I noticed on the Run P… -
CX Sales Mobile Duplication NotificationDoes CX Sales Mobile have the ability to provide the Duplication Notification similar to the desktop when an Account is created?
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Need to customize Customer Creation from Oracle Sales CloudSummary: Content (required): Hello Team, We understand that system creates a party automatically in Account receivables after we convert prospects into Customers. We wou… -
How to create a contact at customer site level using REST API callSummary: How to create a contact at customer site level using REST API call Content (required): How to create a contact at customer site level using REST API call Versio…
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Remove other create action in My Appointments workspace infoletSummary: Our client does not use Call Report and Log a Call and want us to remove the create actions in the infolet. How do we achieve this? Content (required): Version …
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Customization of CX Sales Mobile AppSummary: Customization of CX Sales Mobile App Content (required): Is there a way to show case field labels on the Deals List page in Mobile Application and also can we c…
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Is There A Way To Connect To The Database From External Tools or Request to access a cloud database**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is There A Way To Connect To The cloud Database From External Tool… -
How to create custom object report in sales cloudSummary: I need to create custom object report in sales cloud Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code …
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how to create report in sales cloud for opportunitiesSummary: I want to create a report for opportunities with the filter date of create from x date to y date Content (required): Version (include the version you are using,…
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Deleting records using IMPORT MANAGEMENT Tool on CX Sales & ServicesSummary: Delete records in any object on CX Sales & Services... It really delete them? Content (required): I imported some records to Service Request object using Import…
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How To Print Color Text In Exception Message Using Groovy ?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.07.0 Summary of the question: How To Print Color Text Using Groovy Exception Message ?…Swathi.Lemati-Support-Oracle 42 views 1 comment 0 points Most recent by Swathi.Lemati-Support-Oracle Sales
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Allow Revenue line to have its own Close Date and time**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Based on the business requirements, we would like to allow the dif…Kyler Thomas-Support-Oracle 21 views 1 comment 0 points Most recent by Kyler Thomas-Support-Oracle Sales -
Help Oracle make cloud applications easier to extend!Summary: Content (required): If you've extended an Oracle cloud application in the last year, we want to leverage your experience! Specifically, we'd like to interview y… -
Can we use/trigger the Email Templates from GroovySummary: We want to send the SMS from Service Request to mobile, in that we need to use the templates for message body. Can we access/use the email templates in groovy? …
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How to use Oracle Digital Assistant for Incentive Compensation?Summary: Looking for a document with a use case to understand how ODA can be used in FIC Content (required): ODA for FIC Version (include the version you are using, if a…S.Kumar 31 views 1 comment 0 points Most recent by Vini Rastogi-Support-Oracle Incentive Compensation
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Contacts ManagementSummary: How do we group or organize or classify Account -> Contacts in an Organization with multiple line of business. Content (required): We have one line of business … -
Appointment sync in Outlook 365Summary: The moment I enable appointment sync, I'm receiving meeting cancellation emails. What could be the issue? Content (required): Auto cancellation of meetings. Ver…
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CDM - Can we merge and link same data setSummary: Is it possible to use both merge and link options for same data set? Content (required): Hi, Currently we use merge option to find the students' master record i… -
Get user job role in resource object custom fieldSummary: In Resource object we have a custom text field. And we wanted to populate that field if the resource has the specified job role tagged. We wrote below script in…Lavu Kalyan Chakravarthi 61 views 7 comments 0 points Most recent by Madhuri Cheruku-Support-Oracle Sales
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Is there any way to make calculation process faster?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Customer is using the best index and there is no way to make it be…Matei Niculescu-Support-Oracle 45 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Best Practices for a contact leaving a companySummary: What is the best practice for managing contacts that you have done business that leave a company and go to another company? Content (required): We are trying to…
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Does Outlook Connector need to be removed before Microsoft 365 for Sales can be deployed and work?Summary: Trying to implement Microsoft 365 for Sales. Content (required): Need to understand if all Outlook Connector needs to be removed and uninstalled from all machin…
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What is BIP report table for Oraganization in sales CXSummary: What is BIP report table for Oraganization in sales CX Content (required): What is BIP report table for Oraganization in sales CX Version (include the version y…
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Report custom formula for OBIEE ReportSummary: Previously we have a BIP report and for one column we have used below query. case when f.NAME like '%Singapore%' then 'AA Singapore' when f.NAME like '%Malaysia…Lavu Kalyan Chakravarthi 51 views 3 comments 1 point Most recent by Priscila Terazawa - Support-Oracle Sales