Category 440
Discussion List
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Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name? -
Issue with Check Application Status Intent in External Candidate Experience SkillSummary: Issue with Check Application Status Intent in External Candidate Experience Skill - 'Sorry, an unexpected error occurred.' Content (required): Hello, We are exp…Courtney Mecikalski 41 views 6 comments 0 points Most recent by Courtney Mecikalski Digital Assistant -
A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na… -
ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/metaSummary: Hello We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger ava…
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Changing the default date used when view Absence BalancesSummary: We would like to update the default date used by the DA when responding with Absence Balance information to also use the Last Calculation Date instead of today'…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…Dr Surlina Yin-Oracle 32 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …Dr Surlina Yin-Oracle 317 views 5 comments 4 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Can ODA be configured with any external application using APIs?Summary: Content (required): We tried the configuration of ODA with an external application using APIs. The ODA doesn't respond to the oracle questions and fetches the r…
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PATCH HCM REST api to update assignment detailsSummary: Update assignment details using oracle digital assistant Content (required): Hello, I'm trying to update assignment fields (Projected End Date) in ODA. I've gon…
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Need to understand how bot is processing ML and NLP model in the backgroundSummary: Hello Team, We want to have more information on how bot is processing data in the background. so accordingly we can create data and get efficient responses from…
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Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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Oracle Digital Assistant - post chat survey feedbackHi Team, Enabled Feedback component(component: "System.AgentConversation") within ODA when the live agent conversation ended with customer. Can we update the customer fe… -
ODA - step by step guideSummary: Is there any document to understand how we can start using ODA with step-by-step guide and screenshots? (New to ODA) Content (required): Version (include the ve… -
ODA Icon background color has changed after 23B upgradeDear Experts, After 23B upgrade in fusion , ODA Icon color has changed. Earlier background color was while (no color) , now it's coming Red. Pls suggest.Oracle PaaS Consultant-Oracle 42 views 3 comments 0 points Most recent by Oracle PaaS Consultant-Oracle Digital Assistant
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Hide/Disable Digital AssistantHi, Is there any possibilities to hide/disable digital assistant from Fusion application. Please suggest Thanks -
"Ask" icon not appearing properlySummary: The "Ask" icon we set up often keeps appearing in an inappropriate way. Attached screenshot of the distorted icon for reference. Sometimes it appears as expecte…Anshuman Chatterjee 32 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Disable Digital AssistantHi, I would like to know how can I disable the digital assistance from Payables Invoices dashboard page. Kindly suggest Thanks
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Hyperlink format in the Digital AssistantSummary: There is a requirement where the hyperlink shown in digital assistant needs to appear in red. Currently the hyperlink is appearing in light yellow. Is there a w…Anshuman Chatterjee 71 views 2 comments 0 points Most recent by Anshuman Chatterjee Digital Assistant
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In External Candidate Site, When i'm searching search jobs intent, Bot is not responding properly.Summary: Hi Team, In External Candidate Site, When i'm searching search jobs intent, Bot is not responding properly, It is showing me that "Sorry, there's a problem at m…
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When ever im clicking on deeplink an empty page is opening in new windowSummary: When ever im clicking on "Change Manager" deeplink , An empty page is opening in new window Content (required): Version (include the version you are using, if a…
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Seeded Skill UtterancesSummary: Managing seeded skill utterances Content (required): I am putting together a digital assistant and for the most part it is fine. I have created a couple of know… -
When i'm double clicking on Any channel , Details are not opening in the Right Side.Summary: Hi Team, Can any one help on this , " When im double clicking on Any channel , Details are not opening in the Right Side and when scroll its showing no channel …
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What are the restrictions for including links in resource bundle messages?Summary: When I include a link in the text within a resource bundle message the digital assistant fails to connect and i just get an error message Content (required): We…
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How to Configure External Career skills in Digital AssistantSummary: Hi Team, May i know how to configure the external career skills with digital assistant. Content (required): Version (include the version you are using, if appli…
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Unable to add admin user after P2TSummary: Unable to find where to add admin users after P2T (does not match documentation). Content (required): We recently had a P2T which removed access for some users …
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Does HCMV2 skills only is useful for Recruiting.Summary: Hi Team, Does HCMv2 skill only is enough for Recruiting module (or) do we need to enable any other skills to check recruiting. Content (required): Version (incl…
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite…
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Branding color no longer filling in launch buttonSummary: Upon upgrading to Fusion Cloud Applications 23B (11.13.23.04.0), the color set in the Branding field is no longer filling in the chat icon as it was previously.…
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Editing Standard Answers Intent in Oracle Digital Assistant (ODA) Skills.Dear Oracle Community, I am reaching out to discuss an issue I encountered while attempting to edit the standard answers intent of the skills in Oracle Digital Assistant…
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ODA returning first name and preferred name in response to questionSummary: When testing ODA before rolling out to our users, it was noted that it was picking up preferred name and first name interchangeably in the response. Content (re…