Claims
Discussion List
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How to bring a credit memo settled promotional claim back to open and settle as APSummary: The accruals are settled against manual claim and a credit memo is issued and claim is settled. Now the customer does not want a credit and instead require an A… -
Document number not getting generated for Channel revenue ChargebacksSummary: I have configured the AR Document sequences with the chargeback transaction type and Chargeback Adjustment receivables activity. Copy document number to transac…Mathew Thomas93 20 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Channel Customer Claim Header DFF attribute not available for BPM approval rulesWe created a Global DFF at the Claim Header level. However, when configuring a BPM rule, the DFF attribute is not available as a condition. We have already run the "Sync… -
How can the amount be collected back for non invoice deductionsSummary: What is the solution to collect back from a non invoice related deduction since chargeback is not available for non invoice deductions Content (please ensure yo…
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Manage Claim Types Setup - Mapped TransactionSummary: Manage Claim Types Setup - Mapped Transaction Content (please ensure you mask any confidential information): We are trying to setup Claim Types. In one instance…Abhishek Sinha 30 views 9 comments 0 points Most recent by willatkins1961 Channel Revenue Management
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Settle Customer Claims Error - Enter valid reasonSummary: Hi, We are implementing ChRM for customer deductions and settlements. After claim is approved, submitted Settle Customer Claims job. But the job got warning say…PriyankaJain 3 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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For Buy Side, use Channel Revenue Management in Oracle Fusion with AP and GL Modules in EBSSummary: Supplier Rebates - Cloud Channel Revenue Management with AP and GL modules in EBS Content (please ensure you mask any confidential information): Client is looki…
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Configurable Notifications and Subject Line attributed for Channel Claims and Progam ApprovalSummary: Can someone share the list of all Configurable Notifications and Subject Line attributed for Channel Claims and Progam Approval Content (please ensure you mask …Mathew Thomas93 20 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to control the Invoice Date of the AP Invoice created against ClaimsSummary: How to control the Invoice Date of the AP Invoice created against Claims Content (please ensure you mask any confidential information): We are creating claims w…Abhishek Sinha 43 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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For AP Invoice with source=Claims, how are the distributions determined on the AP invoice?Summary: When we submit the customer claim with Payables default settlement method to pay the supplier, the subledger accounting is working as expected in Channel Revenu…
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Unable to settle claims if AP Debit Memo is cancelledSummary: AP debit memo created as per the claims and status of the claim is "Settlement Pending". However the AP accountant cancelled the AP debit memo and the claim can…
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Unable to select claim type while creating claimSummary: Unable to select claim type and claim reason from the LOV while entering claim. Content (please ensure you mask any confidential information): Version (include …