Collection Activities
Discussion List
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How do you close historic Cloud AR Transaction that are receipted in a legacy system?Summary: Historic unreceipted Invoice transactions and the new implementation of Advanced Collections. Content (please ensure you mask any confidential information): Our…craig mercer 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Dunning notices pulling in non delinquent transactionsWe're running staged dunning notices, however we're noticing that non-delinquent transactions are appearing within them and we can't figure out why. The data model is co…
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How to delete/update notes at account level in Oracle Fusion Collection Moudle?Hi, Could you please let us know how to update the notes in the collection module. Attached is the screenshot of exactly where we are looking for. Navigation : Collectio…Sneha Kathirendran 51 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …
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How to setup printing of dunning lettersSummary: Hi, We need to setup printing of dunning letters for Poland country (only for Final dunning letters) which is mandatory in Poland. We have referred https://docs…Maneesha Kesanapalli 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to retrieve bulk invoices, statements, and dunning lettersIs there a way to retrieve invoices, statements, and dunning letters w/o running scheduled processes, using rest api/soap services? We need the ability to create/store t…
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How to customize the data model to include disputed transactions for Strategy based dunning letters?How to customize the data model to include disputed transactions for Strategy based dunning letters? What data fields are required to be added for including the disputed…Kratika Sharma 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Advanced collection - Dunning set up questionSummary: Our customer master is set up to have contacts at a bill to account level. - We are implementing advanced collection module -and plan to use dunning letters - a…Dhruvjoshi23 84 views 4 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Gopal Reddy-Oracle 51 views 3 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
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Temporary hold on customerHow can we put a customer on hold temporarily? A few documents mentions that we can do it by going into customer site and check the box "credit hold," but this option is…
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 41 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Failed Dunning Letter emailsSummary How do we monitor emails to customer?Content We have a dunning letter that in the collections workbench (History > Correspondence) the notification is showing as…
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Bulk Customer reassignment in Oracle Collection ModuleSummary: Hi Team, We have a requirement of re-assignment of multiple customer to specific Collector. We have around 100+ customer accounts which needs to be reassign to …AbhilashMankar 55 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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send dunning letters in excel formatSummary: Content (please ensure you mask any confidential information): we want to send the email send dunning letters output in an excel format to customers. is that su…
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Allow any business unit to process receipts using spreadsheetSummary: We have business requirement to allow any business units to process the receipts Content (please ensure you mask any confidential information): Is there any spr…Soundariya Kumar 11 151 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is it possible to leverage bursting to select local language (subject and message) on dunning email?Summary: My customer would like to be able to send dunning email based on preferred customer language (local language vs english). Is it possible to leverage bursting to…
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Is it possible to create sandbox to display warning message when enter duplicate receipt number.Summary: Is it possible to create sandbox to display warning message when enter duplicate receipt number in account receivable. Content (please ensure you mask any confi…
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Is the IEX_DELINQUENCIES table deprecated?Summary: Hi, I have noticed that the IEX_DELINQUENCIES table is always empty when running the "SELECT * FROM IEX_DELINQUENCIES" query from a BI publisher report, somethi…