Compute
Discussion List
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VM.Standard.E2.1.Micro - Stuck in processing after hardware failureSummary: I have two Free Tier E2.1.Micro instances that stopped and are now stuck after what seems like a hardware failure on a node and they are stuck in "Processing" "… -
Oracle Cloud Free Tier to PAYG Upgrade Stuck in Progress Since October 12Hello everyone, I submitted a request to upgrade my Oracle Cloud Infrastructure account from Free Tier to Pay As You Go (PAYG) on October 12, 2026. The card verification…
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URGENT: OCI Free Tier tenancy terminated — request for data recoveryHello Oracle team, My OCI Free Tier tenancy was recently terminated by the system without any warning or explanation. I contacted Oracle Cloud Support through the offici…
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Unable to Restore Instance from Existing Boot Volume – VM.Standard.A1.Flex Out of CapacitySummary: Hello Oracle OCI Community, I am trying to restore my previous OCI compute instance using its existing Boot Volume. The original instance is no longer available…
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Authorization failed or requested resource not foundHello, I'm unable to access any resources in my Oracle Cloud Free Tier account, and I was directed here by Oracle chat support (Incident ID: 261013-000103). Account deta…
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Help recovering missing OCI instance and existing boot volumeMy OCI compute instance is no longer visible in the OCI Console dashboard or in the instance list when queried through the OCI CLI. However, its original boot volume sti…
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Baremetal or VM in DR site for eBSSummary Baremetal or VM in DR site for eBSContent while moving an eBS customer to cloud, primary datacenter and DR would be in different regions . In case of a total fai…
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Oracle SEHA on OCI Compute: Is VIP/SCAN VIP failover supported?Hello, I am building an Oracle SEHA environment on OCI Compute and would like to understand whether VIP and SCAN VIP failover is supported on OCI. Environment Oracle Gri…
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OCI A1 VM stuck STOPPING for over two days during mandatory reboot migrationSummary: OCI A1 VM remains STOPPING for more than two days during mandatory evacuation/reboot migration; support and Manager Action are already open. Content (please ens…
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Free Tier signup blocked because previous OCI account was closedHello, I previously had an Oracle Cloud Infrastructure account, but the account was closed due unavoidable cirsumstance and on my behalf because i cant use the account's…
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Always Free A1 instance disabled – unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free Ampere A1 instance in eu-frankfurt-1 has been administratively disabled. The instance is currently configured with 4 OCPUs and 24 GB RAM. I need …
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Always Free A1 disabled at 2 OCPU / 12 GB; boot storage reduced to 194 GBSummary: A Free Tier VM.Standard.A1.Flex instance (2 OCPUs / 12 GB RAM) in eu-frankfurt-1 is administratively disabled and cannot start, even after active boot storage w…
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downloading data from a boot volumeSummary: I just logged into the console and my instance is gone. Apparently, they performed maintenance, migrated it, and it disappeared. Only the boot volume remains. I…
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Free Tier sign-up fails from Saudi Arabia: "We're unable to complete your sign up"Hello, I'm in Saudi Arabia and trying to sign up for Oracle Cloud Free Tier with the home region Saudi Arabia West (Jeddah). Every attempt ends with "We're unable to com…
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Kindly need help: instance cannot start after Oracle scheduled maintenance (InternalError 500)Summary: Dear Oracle Community and OCI team members, Thank you very much for your time. I am kindly writing to ask for some help with one of my compute instances. It has…
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Free Tier Account Locked-Unable to sign in after password reset (Invalid credentials)Summary: Hello,I am a Free Tier user and recently reset my password via the official email link, but I am still completely unable to log in. The system constantly throws…
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OCI Free Tier - Unable to upgrade to PAYG due to account provisioning[EDIT]: This issue has been solved elsewhere
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Free Tier MFA Reset Locked Out - Billing AddressSummary: Hello, I am completely locked out of my Always Free OCI tenancy because I lost access to my MFA authenticator app and do not have bypass codes.I tried resolving…
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Ampere instance disabled – Unable to recreate in UK-LONDON-1-AD-1 due to Out of CapacitySummary: Always Free Ampere instance disabled – Trapped in UK-LONDON-1-AD-1 due to Out of Capacity Content (please ensure you mask any confidential information): Hello, …
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Request to a Moderator regarding OCI account applicationSummary: Hi, I applied for an OCI Free Tier account approx 5 days ago and my transaction verification hold cleared successfully with my bank. Unfortunately, My registrat…
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Compute instance disabled, Upgrade to Paid Account page also brokenSummary: Free Tier compute instance disabled and cannot be started. Also cannot self-upgrade to Paid Account because the upgrade page throws an error, and cannot open a …
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VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.…
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Clarification: Ampere A1 Always Free Entitlement on PAYG Tenancy (4 OCPU vs 2 OCPU)Summary: Seeking official confirmation on whether Pay As You Go (PAYG) tenancies still retain the 4 OCPUs / 24 GB RAM Always Free allowance for VM.Standard.A1.Flex, or i…
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Always free A1 instance not showing on the accountSummary: Alwasy free A1 instance not showing after upgrading to pay as you go account. Content (please ensure you mask any confidential information): Hi There, My instan…
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Free Tier signup failed after successful card verification – “Unable to complete your sign-up”Summary: Free Tier signup failed after successful card verification – “Unable to complete your sign-up” Content (please ensure you mask any confidential information): He…
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Oracle Cloud Always Free signup failed after successful debit card verificationSummary: Content (please ensure you mask any confidential information): Hello Oracle Cloud team, I am trying to create my first Oracle Cloud Always Free OCI account from…
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Always Free A1 instances disabled and cannot be started after reducing resources to 2 OCPU / 12 GBSummary: Both of my Always Free VM.Standard.A1.Flex instances are disabled and cannot be started, despite being within the current Always Free limits. Content (please en…
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Oracle Cloud Free Tier account creation blocked — Incident pending for 10 daysSummary: Oracle Cloud Free Tier signup fails after successful card verification. Customer Service Incident 260904-001046 has been pending for 10 days without a response.…
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Can Oracle SEHA be deployed on OCI Compute instances?Hello, I am planning to build a test environment with the following configuration: - OCI Compute Instances (2 nodes) - Windows Server 2022 - Oracle Grid Infrastructure 1…
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Always Free E2.1.Micro stuck in Processing after reboot migration window endedSummary: An Always Free VM.Standard.E2.1.Micro instance in ap-singapore-1 remains unreachable after its required reboot migration window ended. The maintenance event is …