Compute
Discussion List
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Oracle Cloud PAYG Account Terminated — Reinstatement and Data RecoveryHello Oracle Community, My Oracle Cloud PAYG account was recently terminated without prior notice. I am a legitimate paying customer whose account was registered with my… -
Request to Restore Terminated Always Free A1 Instance (4 OCPU, 24 GB RAM)Hello Oracle OCI Team, I need your assistance in recovering my previously terminated Oracle Cloud Always Free A1 Compute Instance. My Oracle Cloud account is still activ… -
¿Qué vía oficial puedo usar para que revisen el registro?Summary: Al intentar crear una cuenta Oracle Cloud Free Tier en España, la verificación de la tarjeta termina, pero después aparece un error al crear la cuenta. El chat … -
My always free A1 instance was terminated at end of Free trail.Summary: The day I received the email that my free trial was over, my always free A! was terminated. I need to reinstate it so I can continue using Always Free. Content … -
Disabled Ampere instance after Free Trial ended: temporary access to recover personal dataHello Oracle team, My Free Trial ended on November 3, 2026. My Ampere A1 instance (4 OCPU, 24 GB RAM) in mx-queretaro-1 was disabled. Both START and resizing to the curr… -
Unable to receive Password Reset Link for Free Tier Account (Original Email: andy3213@gmail.com)Summary:Unable to receive password reset email for Free Tier account because reset links are sent to an inaccessible recovery address. Content (please ensure you mask an… -
Urgent data recovery: existing boot volume blocked by A1 capacityUrgent request for a supported path to retrieve existing data from an Always Free boot volume when A1 capacity is unavailable. Hello Oracle team, I can access my OCI acc… -
VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.… -
PAYG account Upgrade stuck for 60 daysMy Free Tier to pay as you go upgrade has been stuck in progress. At 2026-10-31 08:07 UTC an Oracle system action stopped my only instance (VM.Standard.A1.Flex, mx-quere… -
E2 Micro unavailable in Chicago despite 2 available cores in AD-2Summary: Hello Oracle Cloud Community, I am using an Oracle Cloud Free Tier account with Chicago (ORD) as my home region. I am trying to deploy an Always Free VM.Standar… -
Oracle Cloud Free Tier to Pay As You Go Upgrade Stuck in Progress Since October 19, 2026Summary: Oracle Cloud Free Tier to Pay As You Go upgrade has been stuck in "In Progress" since October 19, 2026. All requested steps have been completed, including addin… -
Legitimate user, 3 Free Tier signups all rejected — request manual reviewSummary: Free Tier signup stuck: card verified but account never provisioned; later attempts auto-rejected. Requesting manual review. Content (please ensure you mask any… -
Always Free Compute Instance Disappeared After Trial Expiration – Data RecoveryUrgent: Always Free Compute Instance Disappeared After Free Trial Expiration – Data Recovery Request Hello Oracle Cloud Team, I am requesting assistance with a missing O… -
Help recovering missing OCI instance and existing boot volumeMy OCI compute instance is no longer visible in the OCI Console dashboard or in the instance list when queried through the OCI CLI. However, its original boot volume sti… -
Urgent recovery blocked by A1 capacity in Mumbai AD-1 — original disks and backups preservedSummary: Our business accounting system, client records, and quotations are inaccessible after our Free Trial expired. Following Oracle support’s advice, I created full … -
OCI Free Tier A2.Flex instance disabled — unable to startSummary: My OCI Free Tier VM.Standard.A2.Flex instance in Frankfurt is stopped and cannot be started because the console reports that it is disabled. I need help identif… -
RMAN from a Compute InstanceSummary How to backup to object storage using RMAN from compute instanceContent We have a database on a compute instance. I need to back it up. I cannot shutdown the dat… -
OCI Always Free A2.Flex instance disabled — unable to startSummary: My OCI Always Free VM.Standard.A2.Flex instance in Frankfurt has been administratively disabled. The console refuses all actions, and I cannot open a technical … -
VM Standard A1 Flex instance has been disabled despite being within limitsSummary: Hi as you can see from the title I have an issue where a week after my free trial expired my instance was disabled and the chat could not help me without tellin… -
Upgrade to Pay As You Go stuck in "Upgrade in progress" for 1 week (Ref: OCS-10267734)Summary: Account upgrade from Free Tier to Pay As You Go stuck in "Upgrade in progress" for 7 days (Order Ref: OCS-10267734). Content: Hello Oracle Team and Community Ad… -
PAYG upgrade workflow stuck in progress (Plan Reference: 42187506)Summary: Free Tier to Pay As You Go Upgrade Stuck in Progress Indefinitely - Plan Reference: 42187506 Content (please ensure you mask any confidential information): Acco… -
Will my A1.Flex instance remain Always Free after my trial expires?My Oracle Cloud Free Trial expired on October 18, 2026. I have an existing VM.Standard.A1.Flex instance created on September 18, 2026, in me-dubai-1. The instance was or… -
OCI Email Delivery: Gmail rejects messages with 550 5.7.1 — shared IP reputation on Always FreeSummary Gmail rejects legitimate personal emails sent through OCI Email Delivery with SMTP error 550 5.7.1 (UnsolicitedMessageError). I am using Oracle Cloud Always Free… -
Oracle Cloud Free Tier to PAYG Upgrade Stuck in Progress Since October 12Hello everyone, I submitted a request to upgrade my Oracle Cloud Infrastructure account from Free Tier to Pay As You Go (PAYG) on October 12, 2026. The card verification… -
Always Free A1 disabled in Chuncheon: zero limits, boot backup available. Data recovery?Hello Oracle team and community, I have an Always Free-only tenancy in South Korea North (Chuncheon), ap-chuncheon-1, which is my home region. I have not upgraded to Pay… -
VM.Standard.E2.1.Micro - Stuck in processing after hardware failureSummary: I have two Free Tier E2.1.Micro instances that stopped and are now stuck after what seems like a hardware failure on a node and they are stuck in "Processing" "… -
URGENT: OCI Free Tier tenancy terminated — request for data recoveryHello Oracle team, My OCI Free Tier tenancy was recently terminated by the system without any warning or explanation. I contacted Oracle Cloud Support through the offici… -
Unable to Restore Instance from Existing Boot Volume – VM.Standard.A1.Flex Out of CapacitySummary: Hello Oracle OCI Community, I am trying to restore my previous OCI compute instance using its existing Boot Volume. The original instance is no longer available… -
Authorization failed or requested resource not foundHello, I'm unable to access any resources in my Oracle Cloud Free Tier account, and I was directed here by Oracle chat support (Incident ID: 261013-000103). Account deta… -
Baremetal or VM in DR site for eBSSummary Baremetal or VM in DR site for eBSContent while moving an eBS customer to cloud, primary datacenter and DR would be in different regions . In case of a total fai…