Compute
Discussion List
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Always Free A1 instances disabled and cannot be started after reducing resources to 2 OCPU / 12 GBSummary: Both of my Always Free VM.Standard.A1.Flex instances are disabled and cannot be started, despite being within the current Always Free limits. Content (please en… -
Free Tier to Pay As You Go upgrade stuck in progressHello Oracle OCI Team, I requested an upgrade of my Oracle Cloud account from Free Tier to Pay As You Go several days ago, but the upgrade is still stuck in progress. Th…
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Free Tier: Compute instance stuck in 'Terminating' for over 7 days (Region: us-phoenix-1)Summary: Compute instance stuck in 'Terminating' state for over a week, deadlocking the boot volume. Requesting backend assistance to force-clear the instance and detach…
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Reducing VM.Standard.A1.Flex OCPU to 2 and Memory to 12GBHello to you, I got an alert that my instance was stopped because of new imposed limits and I tried editing it to reduce this but got this error. API Error Instance ocid…
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Always Free A1 instance disabled – unable to resize to 2 OCPU / 12 GBHello, My Always Free VM.Standard.A1.Flex instance in US East (Ashburn) has been disabled. It was originally configured with: 4 OCPUs 24 GB RAM Shape: VM.Standard.A1.Fle…
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All free tier instances stopped and cannot be startedSummary: All free tier instances stopped and cannot be started with "Instance (…) is disabled and will not accept any action requests. Please contact customer support to…
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unable to restart instanceSummary: unable to restart instance Content (please ensure you mask any confidential information): After my instance was stopped by the system, it can no longer be resta…
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Always Free A1 instance disabled – unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My long-standing OCI Always Free Ampere A1 instance has been administratively disabled, and I cannot resize it to comply with the updated Always Free allocation…
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Stuck in Upgrade Workflow - Cannot add payment method or upgradeHello, my Free Tier account has been stuck in the "Upgrade in progress" status since creation. The upgrade button and add payment method buttons are disabled, and I cann…
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Always Free A1.Flex instance disabled, cannot resize to new limits — please re-enableSummary: Always Free A1.Flex instance disabled, cannot resize to new limits — please re-enable Content (please ensure you mask any confidential information): My Always F…
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Always Free A1 instance disabled – unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free Ampere A1 instance was administratively disabled after the recent change to the Always Free compute limits. The instance is currently configured …
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Always Free A1 disabled in Chuncheon: zero limits, boot backup available. Data recovery?Hello Oracle team and community, I have an Always Free-only tenancy in South Korea North (Chuncheon), ap-chuncheon-1, which is my home region. I have not upgraded to Pay…
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Request to re-enable disabled Always Free A1 instance after reducing usage to 2 OCPU / 12 GBHello, My remaining Oracle Cloud Always Free Ampere A1 instance is currently disabled and cannot be started. Previously, I had two VM.Standard.A1.Flex instances, each co…
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OCI signup blocked after successful card verification in VietnamSummary: OCI Free Tier signup fails after successful card verification with a "Forbidden - The number of requests has been exceeded" error. Content (please ensure you ma…
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OCI Free Tier tenancy-wide authorization error after Always Free instance disabledSummary: I can sign in to OCI Console, but I no longer have permission to access any service or resource. Content (please ensure you mask any confidential information): …
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Free tier instance disabledUnable to start instance: Instance ocid1.**** is disabled and will not accept any action requests. Please contact customer support to reenable. About an hour ago, my fre…
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Free Tier to Pay As You Go upgrade stuck in "Upgrading" since Aug 17 – A1 instance already stoppedSummary: Free Tier to Pay As You Go upgrade has been stuck in “Upgrading” since August 17, 2026. My existing Ampere A1 instance has already been stopped, while the accou…
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Always Free A1 instance disabled after Aug 18 — can't start, resize, or upgrade to PAYGSummary: Always Free A1 instance disabled on Aug 18, all recovery paths blocked, SR unanswered. Content (please ensure you mask any confidential information): Hi, my Alw…
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Free Tier signup blocked error — manual review requested (Incident 260820-001112)Summary: OCI Free Tier signup fails at the final step with an "identity location" error. Support ticket has been open for over 2 weeks with no resolution. Content (pleas…
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A2 flex Invalid ratio of memory in GB to OCPUs. Current ratio: 3.0. Valid ratio range: 0 - 0 errorHello, i've been getting this error when trying to make a new A2 flex instance. Can anyone help? A1 is always out of capacity.
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Always Free A1 instance disabled despite being within new 2 OCPU / 12 GB limitSummary: Always Free A1 instance disabled despite being within the new 2 OCPU / 12 GB limit Content (please ensure you mask any confidential information): My Always Free…
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Always Free A1 instance disabled — unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: Always Free A1 instance disabled after Aug 18 2026 limit enforcement. All actions (start, resize, detach, custom image) fail with the same backend error. Produc…
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Always Free A1 instance disabled after limit change — can I safely recreate it from a boot volume baAlways Free A1 instance disabled after limit change — can I safely recreate it from a boot volume backup? Hello, I have an Always Free Ampere A1 instance in eu-marseille…
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A1.Flex instance disabled after the 18 Aug limit change — please resize it to 2 OCPU / 12 GBInstance details: Region us-phoenix-1 (PHX-AD-1) Instance instance-20220203-1043 Instance OCID ocid1.instance.oc1.phx.anyhqljt34q34micz2dtyludq2ughxrjhmxk7iudventgg3pmis…
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Disabled compute instance stuck after free trial to paid upgradeSummary: Free-tier-to-paid upgrade left a Compute instance stuck in a "disabled" state well past the documented recovery window, and it can't be started from the Console…
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Always Free A1 instance disabled Aug 19 - console banner shows old limitsSummary: Hello, I'm in the same situation described in "Ampere A1 instance disabled after Aug 18, 2026 Always Free limit enforcement — tenancy now compliant": my Always …
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PAYG-upgraded Always Free A1 instance disabled (ap-mumbai-1) — SR #16137043 filed, requesting restorHi Oracle team, Following the Always Free Ampere A1 compute limit change, my instance is administratively disabled and rejects all action requests (Start, Detach Boot Vo…
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Urgent request to re-enable my Always Free A1 instance or help me upgrade my accountMy Always Free VM.Standard.A1.Flex instance was previously configured with 4 OCPUs and 24 GB RAM under the previous Always Free allocation. I understand that the Always …
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Always Free OCI instances stopped and cannot startSummary: I have an Oracle Cloud Always Free tenancy with four OCI Compute instances in ap-sydney-1. All four instances were actively being used yesterday and suddenly ch…
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Unable to access my OCI Free Tier tenancy — MFA/bypass code issue and failed support experienceSummary: Unable to access my OCI Free Tier tenancy due to MFA/bypass code issue Content (please ensure you mask any confidential information): I am the owner and sole ad…