Debrief
Discussion List
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Is there any way Expenses on Service Logistics can be captured on Projects Costing?Client wishes to capture expenses from the service logistics debrief page to projects costs. And based on that projects costs, the project billing will be created. So is…Bhargav Nandanwar - Trinamix 30 views 4 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics -
data security on debriefs (rcl_debrief_headers)Summary: Our customer Domino Printing is a global organizations with service channels spread across many countries (or groups of contiguous countries in Europe like Bene…Satya Balakrishnan-Oracle 12 views 1 comment 0 points Most recent by Satya Ganti-Oracle Service Logistics
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Manage Charges and Estimates - Technician Field is not editable?Hi Team, I encountered an issue while trying to modify the Technician and was unable to complete the process. Could you kindly assist me in understanding the possible re…
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How can I search on Redwood Work Orders and Charges (Debriefs) UI using Document NumberSummary: In Redwood Landing Page for Work orders and charges, how can I search using Document Number of Asset Number or Asset Serial Number? Below the search bar, I see …Satya Balakrishnan-Oracle 58 views 5 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics
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Vendor managed inventory -without license for the module Collaborative PlanningSummary: We do not have a planning license, but we want to implement Vendor Managed Inventory (VMI) for our business. We need to set up Manage VMI network, which is part…
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Estimate form in redwood Depot repair formSummary: There is no Estimate form in Redwood depot repair form, how we can enable it
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total charges not apearing in depot repair redwood formtotal charges not apearing in depot repair redwood form
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Is it possible to audit changes to DFFs on the Debrief Header?We have a requirement to capture the old value, new value, the date of the change, and the user who made the change for a DFF that is stored on the Debrief Headers (RCL_… -
Service Logistic - Add Part UI to have technician's region defaultedDear All, i have attached the screen shot for your reference. Can we have customization in service logistic > Add Parts / Labour / Expense page to default the Activity a…
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how to retrieve Auto Posting Debrief errorsSummary: If auto posting ESS job fails, does it store the errors in any table? We would like to retrieve the Auto posting errors in OIC. Content (please ensure you mask … -
Unable to search Work definition from list of values in EstimateeSummary: Unable to search Work definition from list of values in estimate and Depot repair form Content (please ensure you mask any confidential information): While crea… -
How to rename the "Post Charges and close" button to "Approve"Hi team, In the Order Management > Work Order Charges UI, when we get to the debrief details screen, we want to rename the button "Post Charges and Close" to "Approve" a…
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Will Debriefing of Parts Added update the Installed Base HierarchySummary: As per the standard functionality of Service Logistics, when Posting a Debrief (Add Part) from OFS when a Part is Installed to an Asset (Asset on the Debrief He…hussamyousufkunju-Oracle 16 views 1 comment 0 points Most recent by Sandesh Chandrappa-Oracle Service Logistics -
part exchanges and depot repair for products and parts that are not Asset TrackedSummary: Is there a way to create Repair Orders in Manage Depot Repair UI for Non-Asset items Content (please ensure you mask any confidential information): We have crea…
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Hyperlink/error pop-up feature for OM extension related errors on Work Order Charges Redwood PageSummary: We have created OM extensions that trigger certain business validations for custom DFFs on Work Order Charges Redwood page. These validations get triggered on c…
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Post Work Order Charges by Technician from other BUSummary: We have the business case where field service engineers would be supporting other business units, for example a customer from Netherlands have requested for a r…hussamyousufkunju-Oracle 1 view 0 comments 0 points Most recent by hussamyousufkunju-Oracle Service Logistics
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Organization to default in Manage Depot Repair Search PageSummary: Organization to default in Manage Depot Repair Search Page Content (please ensure you mask any confidential information): Hi Experts, We want to default Organiz…
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Suboptimal relationship between rcl_debrief_headers and svc_work_ordersSummary: The only relationship we can establish is- rcl_debrief_headers.parent_entity_id = svc_work_orders.wo_id, which is suboptimal as parent entity column is not inde…SatyendraSingh Dangi-Oracle 14 views 0 comments 0 points Most recent by SatyendraSingh Dangi-Oracle Service Logistics
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Push Additional Information DFF from Manage Charges Screen to Costing ModuleSummary: For Costing the Field Service Labor correctly, we need to pass few Additional Information from Debrief Manage Charges Screen to the Costing Module. Is there a w…hussamyousufkunju-Oracle 1 view 0 comments 0 points Most recent by hussamyousufkunju-Oracle Service Logistics
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Ability to default work order status for Maintenance Work OrdersHi team, Please do let me know if we can default the Work Order Status when creating a Maintenance Work Order from Depot Repair Workbench or Manually? So that when the u…
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24B Feature CAPTURE SERVICE ADDRESS TO CALCULATE TAXES FOR FIELD SERVICESummary: https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/maint/releases/24B/24B-maintenance-wn.htm#F30893 We are interested in this feature …Satya Balakrishnan-Oracle 23 views 2 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Post charges - Parts Returned not sending to Costing TransactionsSummary: We are posting charges by debriefing parts used. Included install and deinstall of parts. Parts installed is going to Costing module in the cost accounting txn,…hussamyousufkunju-Oracle 11 views 0 comments 0 points Most recent by hussamyousufkunju-Oracle Service Logistics