Knowledge Management
Discussion List
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How to reflect custom content type on the authoring page?Summary: Created a custom content type in my Infosys instance of B2B service KM but unable to see it while creating the articles. Content (required): Full pathway of cre… -
Jobs important to run for customization of knowledge authoring page.what is the job process important to run to reflect the customization and configuration made in knowledge page? Content (require) name of jobs. step wise process to run …
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error occured when i try to update user group using rest apiSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):dinesh.mangilipelli 33 views 1 comment 0 points Most recent by Claudia Davis-Support-Oracle Fusion Service
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what configuration needed for reflection of create article button in authoring page of b2b instanceSummary: create article button in authoring page under knowledge offering in not appearing. Content (required): In oracle b2b Infosys instance i created a user and assig…dinesh.mangilipelli 72 views 1 comment 0 points Most recent by Claudia Davis-Support-Oracle Fusion Service
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b. Can recommended articles be triggered for SR created by integration. (REST API)Summary: Retrieve the recommended articles from service request knowledge panel using the rest api. Content (required): we want to trigger recommended articles associate…
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a.Can B2B automatically add recommended articles into linked articles instead of manual action in SRSummary: Automatically adding of recommended articles into Service Request. Content (required): BUSINESS NEED IS Is there any possibility of automatically linking of rec…
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How to reflect the product groups and products in knowledge authoring page level in oracle B2B?Summary: No reflection of product groups and products in authoring page under knowledge offering in oracle B2B. Content (required): The product groups and products which…
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B2B KM External collection not opening from OFSC knowledge searchSummary: B2B KM External collection not opening from OFSC knowledge search Content (required): When user search B2B knowledge in OFSC , and open external collection link…
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Is possible to Retrieve the recommended articles from the service request knowledge pan by Rest Api?Summary: retrieve the recommended articles from service request knowledge panel using the rest api. Content (required): we want to trigger recommended articles associate…
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Can B2B automatically Link recommended articles into linked articles instead of manual action in SRContent (required): BUSINESS NEED IS Is there any possibility of automatically linking of recommended articles to Service Request in oracle B2B without using manual acti…
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IS THERE ANY DOCUMENTS OR ARTICLES AVAILABLE FOR REDWOOD UI FOR B2B KM ?Summary: redwood ui for b2b km. Content (required): ALL INFORMATION REQUIRED ABOUT REDWOOD UI FOR B2B KM. Version (include the version you are using, if applicable): Cod…